VANCAROReviews of vancaro.com

J'ai acheté une bague chez Vancaro il y a environ six mois. Visuellement, la moissanite est vraiment impressionnante : elle scintille énormément, même en lumière douce, et donne à la bague un rendu très élégant. En revanche, le plaquage or jaune a terni beaucoup plus vite que ce que je trouve acceptable. Au bout de quelques semaines déjà, la couleur a commencé à s'affadir, surtout sur le corps de la bague, et aujourd’hui la différence entre la tête et l'anneau est clairement visible. Pour un bijou porté au quotidien, je trouve ça assez choquant que le plaqué vieillisse aussi rapidement. La pierre, elle, n'a pas bougé et reste magnifique, ce qui sauve en partie l’ensemble. Mais à mon sens, la qualité du placage ne suit pas, et il faut vraiment le savoir avant de commander : soit il faut accepter de faire replaquer la bague chez un bijoutier, soit envisager un modèle en métal plus durable si l'on cherche un bijou à garder longtemps.

Je modifie mon avis, Elsa une responsable commercial chez vancaro réactive et professionnelle, à su rapidement satisfaire à ma demande de remboursement de produit suite à des produits indisponibles en rupture de stock. Je referai affaire avec vous. Petite note au futur client sachez que les frais de douane peuvent être remboursés et qui n'excède pas plus de 2,30 € dedouanement, ce qui n'est pas excessive. Merci de toute la transparence apporter.

Great seller and fast ship!! I highly recommend them. My only suggestion is I would like to see them offer longer chains with their necklaces. My girlfriend has a thicker neck and the 20" chain just makes the charm ride up a bit higher than it should. I bought an extender, so no big deal but be nice if you could just get the longer chain from the start. Thanks again!!

The shopping experience was wonderful and the ring was a great fit! The shipping was a tad bit slow, but overallthe quality of the ring was amazing.

I bought the ring and necklace for my fiance. It said and was just right. The embrace I received said it all.

The ring was exactly what I was expecting. It was shipped very quick. It was given as a Christmas gift and once it was opened it was realized that I ordered the wrong size. They were quick to respond to my issue and gave very detailed instructions on what I needed to do. The wait to get the right size was a bit long but it was because that ring and size were on back order. If the return was quicker would have given 5 out of 5. Sender was quick with responses and easy to work with. I would use them again any time with no worries.

I am obsessed with this company! I have an entire collection of their necklaces. I think the designs are beautiful, the chains match effortlessly, and the pieces are recognizably unique. You can tell they came from the same business, without it being repetitive, or boring. The ordering process is simple and easy, and the shipping times are some of the best I've ever seen. Thank you Vancaro, for always impressing me! I get compliments on my necklaces at least once per day!! I tell EVERYONE in my circle to order from the best, and that's Vancaro!!!

I would have given a 5 star review, but they do not sell most if any of their rings in half sizes. The ring is beautiful, and I am in love with it. It does fit a little big, but not big enough that it will fall off. When I measured my ring size I am a 6.5, but they do not sell half sizes (at least not for the ring I wanted) so I had to go with a 7 because a 6 was way to small. I am very happy that I received my ring sooner than I expected. They kept me up to date and sent me emails each time my ring had any major updates, for example shipped, arrived at distribution center, etc. Will definitely consider ordering additional items from here. The best part of everything is that the ring came true to size. I have ordered from other websites, and those websites have sent me rings that are larger than the size I ordered.