ValueMailers.ComReviews of valuemailers.com

Buyer Beware FYI: I just got my Mailers that I ordered from #Valuemailers. The mailers are super cheap & flimsy and are scored deeply across the middle, almost cut in half. No one answered at "customer service" and nobody returned my calls. When I finally did reach a person she was quite rude & unprofessional and she sounded like she was talking to me from her home, rather than a company. I heard what sounded like a garbage disposal in the background & I asked her if she was in her kitchen. Then I heard a dog barking!! She refused to give me a refund. She also refused to send me a Return Shipping Label. Instead, she said, "But I can tell you where to send them". What an unprofessional racket!

Wish I could leave a 0 star review. I've had nothing but a horrible experience with their customer service. I ordered 100 #5 Mailers from them on ebay in April. I didn't run out of my stock until mid August. I started using their mailers and they are splitting at the seem. I called the company and got attitude about how long it has been since my purchase. I then wrote to them on eBay hoping someone with a better attitude would answer. I got a snarky response about my phone convo and no solution. Don't waste your money on these low quality products and poor customer service.

I have been using this company for years. I recently purchased my normal tape and was sent a lower quality in half the sized rolls. When I emailed the company and told them I wasn't treated like a customer that has been doing business with them for as long as I have. I only got rude emails and never any action. I simply wanted the tape I ordered and a return label to send what I received back. I never got either one of these, just back and forth drawn out emails that never resolved anything. Amanda kept asking me over and over how I thought we should resolve this and I kept replying...I would like a return label for these and would like for you to ship what I ordered please. Sounds simple right??? NOPE not at all! Back and forth for a week like this and still nothing. Will NEVER order from them again and I would suggest you don't either.

Dishonest. Failed to deliver but kept money. Avoid at all costs

I placed my order 2 weeks ago and have tried contacting them 4 times to find out anything about my order. I can't get them on the phone and they haven't responded to any emails even when I use the contact us in their website. I have not received any tracking or confirmation information but they did take my money from PayPal. I am giving it one more week before I dispute it with PayPal.

I place an order per telephone, they shipped be a different item then I ordered at a higher price. I called them and they said I could ship it back but that I would have to pay for the shipping charges both ways. This ended up costing me double of what I expected to pay for the item I ordered and ended up with the wrong merchandise. I will never recommend or purchase from them again

Horrible, horrible service will not be referring and will be spreading the word. Made an order last week and paid the same hour with papal. Waited four days then after checking my tracking the item has not shipped. So I contacted them, accordingly, there was a delay and that they would ship it that day. I was rushed off the phone so fast I can believe it. Well, that never happened. Here it is 7 day after I made my order and called in. More delays supposedly it will ship today. IT has been over 7 days no calls, email, or any information about my order. So I requested a discount off my next order because I was willing to forgive and forget. I was offered the same coupon in the Facebook group. My business means nothing and I will be choosing another service. Horrible service, I will be informing the groups I am apart of about my experience. Update: After I tried to leave my review on facebook they removed it. So I tried called and they hang up on me several times. I have not even canceled my order yet. So I had to use another phone just to get through and canceled my order.

Horrible service, they want me to pay to return Poly bags that are defective! Ridiculous! We spent (HA) a lot of money with Valuemailers. We will take our business elsewhere!