Kristina D.
Scam company
Warning- do not buy. Below this company will say they resolved the issues. This is a lie. They sent me a horribly made piece of crap for over $240. I would not spend $20 on this lamp it is so badly made. I agree with several reviews that suggest the company appears to be posting fake positive reviews. Do not order from them. The lamp took nearly 4 months to arrive, I had zero notification that it would take so long, and when I tried to cancel it multiple times they told me I could not. When it arrived it finally arrived it was obviously very poor quality and the style LOOKS like a cheap knock off, so I tried to return it but they refuse to pay shipping costs. I escalated the issue through Paypal, and Paypal decided in my favor, but could not force the company to pay shipping. I think this company is running a scam. Do not order. They give the appearance of a US based office, but the number does not work. When you try to return something to China, the address they provide does not exist with most carriers in the US, and I got one quote from Fed Ex that it would cost $330 to return to the city they gave me for a return address. I think this company is pre-shipping low quality lamps in bulk via super slow freight, then charging a ton of money for “designer knock offs” that cannot be returned. Do not buy.
Response from VakkerlightDec 25, 2021
We have resolved this issue through negotiation Any questions, please confirm?



