Welbert R.
Unstable and they take your money!
Unstable and they take your money!! I installed a game and tried to play, it crashes every first minute of the game, I can't play, it has bad internet connection, everything is bad. They have not answered any of my questions in the chat! I spent 40 dollars for nothing, I didn't use even 10 minutes for joy, only trying to play on performances: Spark, Flame, Blaze, even Galaxy ($13.63 per hour), uninstalled- installed, and nothing worked. If do not give me the money back, at least give my credit back so I will try to do something useful.
Response from VagonApr 28, 2026
Hello, We are very sorry to hear about the stability issues you've experienced. We want every user to have a seamless experience. We provide up to 3 Gbps internet speed within every Vagon station. Because of this high-performance backbone, our users typically do not face any issues regarding internal internet speed. The crashes you experienced might be related to specific game requirements or connection settings, which we would love to investigate for you. All options and hourly rates for our performance levels are clearly presented on our pricing page and the dashboard. Please share your registered email address with us or contact us at [email protected]. We will check your session logs to see exactly what caused the crashes and do our best to resolve your issue. Thanks, Vagon Team