Tizzy O.
edited review-no customer service after trail ends
During the trial they are very attentive and helpful, however in my experience when I needed more assistance they are unreachable and do not respond to messages or emails. Upon further reflection, Varago is not a good system for price with lack of good customer service.
Response from VagaroOct 18, 2024
Thank you for sharing your experience! During the initial setup, our dedicated Customer Success Managers can provide personalized assistance throughout the trial period, ensuring you’re well-supported. Once your account is fully set up, our 24/7 support team is available to assist you with any ongoing questions or needs. We strive to offer prompt, accessible support at every stage, and we’re continuously working to improve our response times and service. Please feel free to reach out directly if there’s anything we can do to assist further on vagaro.com/en-gb/pro/contact