VacatiaReviews of vacatia.com

Our stay was very relaxing. The room was very clean and comfortable. The food at The Splash was delicious!

Owner of timeshare weeks at Scottsdale Camelback Resort since 1988. Buildings and grounds are consistently well-kept and regularly modernized. Staff has always been knowledgable and friendly. My wife and I enjoyed out stay again this year from 4/06 - 5/02/25.

Wonderful time, very nice accommodations, immaculate grounds, labyrinth a joy! My Spa treatment was spectacular.

Recently stayed at Fort Lauderdale Beach location, traveled with 2 friends, 1 has worked in hostility business, her comments were the floors were dirty, housekeeping only made 1 stop during our 5 day stay,,staff was friendly, the rooms were good for a older place, the kitchen was well stocked, pillows w ere too soft, not a bad place for the daily rate would stay again.

Scottsdale Camelback resort staff and management do an excellent job. The place is well taken care of as well.

Perhaps come a time when I am actually able to discuss with someone, my rating will change. For a week I have tried to list my timeshare for resale, and can’t get past the front page ‘Step 1’ as it says they are unable to find my listing. I have the owner deed contract in hand. I’ve owned for 13 years. If there is another contract number other than the one given at my purchase specific to Vatica, I don’t have one. It advises to call the customer service number provided and I have done so dozens of times and only get the same recording that they are ‘too busy taking other calls due to Hurricane Helene’ (which was over 6 months ago). I’ve left a ‘send a message’ text and did get an email asking for info, but the address is ‘no reply’ - and I’ve not had one. The Mexican number wasn’t working. My timeshare resort says sales are now via Vacatia, but I can’t get past the ‘step one’ with my deed membership/contract number, or speak with anyone or get a proper email response. And please update your voice message! 8 April Thank you for the reply to my Trustpilot post. I have provided the exact information you advised several times. Several days before Vactica’s reply to my Trustpilot post, I finally did hear personally from customer service agent Greg, and replied again with the information requested. It has now been over a week and there hasn’t been any response.

Always have a great time at the resort. The staff is great and very accommodating.

Its always a nice visit but this year it seemed the units were not as well equipped as in years past and the continued staffing issues was a cause for delay at splash