VacatiaReviews of vacatia.com

Rude staff,

Comfortable villas and the pool area is great

customer service was fantastic - very friendly and helpful

The resort was great, and my siblings and I had a great week. The staff was great and the unit clean and fully equipped. The pool and bar/kitchen were truly enjoyable!

We have owned a timeshare for over 25 yrs. Always exciting to spend our weeks in the warmth of Arizona and the comfort of Camelback Resort. Convenient to almost everywhere. And comfortable in our two and three bedroom weeks. We never traded our weeks for other places. Didn't have to; everything was there. Thanks

As owners, i am so pleased with the way the property is kept up.

The value of ownership has diminished since Vacatia has taken over. Lack of maintenance is showing. Bed is worn out and should have been replaced >1 yr ago. It is sad when a Motel 6 mattress is better. Ads on the property showing Vacatia are in appropriate and lack class. It is like our ownership is secondary to the maintenance company. Guests renting a room bring car loads of friends to the pool creating an unwelcome environment for owners or actual guests. Guest check out then stay at the pool all day and bring outside guests making it an unwelcome environment.

Had a great week with family but was disappointed in lack of staffing in the Splash cafe. Only one staff member assigned to make drinks (cocktails), take orders, deliver orders and responsible for watching pool safety rules. This is what creates high turnover for staff. Not appropriate for one person to be responsible for all of that. Creates delays in orders, forgetfulness and burnout.