ralph S.
House keeping
House keeping tried to say that they didn't find I I pad left in the room. After further investigations they said they had it. I wonder if the cleaning company is the right company
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Vacatia (vacatia.com) has 306 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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306 approved reviews, newest moderated first
ralph S.
House keeping tried to say that they didn't find I I pad left in the room. After further investigations they said they had it. I wonder if the cleaning company is the right company
B. S.
We were able to book five 2 bedroom Villa's for our family Orlando stay. I made several call to them and everyone I spoke with was very pleasant and helpful. I will gladly recommend and use them again. Great customer service!
Al
Vacatia representives were great booking was great everything went as the directions noted. The resort itself could have been alot better, it was not very clean. The floors were not moped the showers were not cleaned. The bed linen didn't look clean either, so the first 2 hrs of my vacation I spent it cleaning instead of swimming with my family. I washed all bed linen, mopped, wiped all surfaces, srayed everything with lysol. The location of the resort was great quiet family friendly.
Kimberly G.
The hotel staff were excellent and the rooms were very spacious and clean!
Thomas V.
Room was great. Problems with the website showing no rooms available, but it was fixed the next day.
Andrea G.
Didn't realize it was a time share.
aj J.
Customer sevices was excellent .Everyone I talked too on phone was polite and answered my questioned.Thanks for great service will be using Vacatia again for next journey😁
Evelyn M.
I love the property we were on Regal property Resort .me my family we enjoyed all the property had to offer.the pool .the arcade for my grandkids.and the bar area for us audults .the homes were beautiful.we will return again soon..Thanks so much.