Katie
Great rates and very easy to work with!
Great rates and very easy to work with!
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Vacatia (vacatia.com) has 306 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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306 approved reviews, newest moderated first
Katie
Great rates and very easy to work with!
Steven X.
Loved how detailed and attentive they were. Super easy text communication!!
Anita Carter F.
The stay was great until my last night. As I slept, I heard what sounded like a flood. I learned that there was a huge water leak in my closet. I called maintenance and he could not make the repair. The front desk offered to move me but I was traveling with my daughter who was special needs. After the initial whoosh sound of the water there was the never ending drip drop of the water hitting the safe in the closet. I got No sleep for an upcoming 14 hour drive and I called multiple times to request a call from the manager because I feel I am due some type of compensation but I have yet to hear from a manager. I am blasting this resort on Facebook.
Response from VacatiaJun 28, 2017
Anita, this is Mike Janes, CMO of Vacatia, and I am sorry to hear of the issues at the resort. Our Guest Care Advisor Gisele, who you may have talked with already, is also contacting the resort management to understand the situation and expedite a resolution.
Mark S.
Fun filled for family
Beth H.
Would recommend!
Michael S.
Great room,service was excellent, only down part was being coherence to do a "90min" time share presentation that turned into 3hrs of time that I really needed....other then that...5star resort and service
Raymond H.
Was a great week at Disney World and our condo was just what we needed and in a great location.
Daniel Y.
Vacatia was easy to use and very affordable. I got a great deal using them. It was better than the resort itself prices. I was nervous about giving my card number to just any random vacation company but felt excited and comfortable after talking with them. You will get conferfamtions and emails with your reservations. This company is legit. I recommend booking with them over others or even the resort because they have great deals.