ldavis
easy to work with but pictures were a …
easy to work with but pictures were a little misleading
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Vacatia (vacatia.com) has 306 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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306 approved reviews, newest moderated first
ldavis
easy to work with but pictures were a little misleading
Sandra K.
Great location. Clean and very nice condo. The front office staff were wonderful to work with. We will be back!
Mary D.
Our stay was great at Quality Suites, enjoyed it thanks s bunch, want to stay there again. AND will use Vacation again
Elizabeth M.
Excellent customer service
Pearl C.
vacatia was good but the resort was NOT, But when I contacted a rep at Vaca she was more then happy to assist me and even put me up in another hotel if needed, but this hotel had vomit and urine on the floor worse smell ever, complained the first night about the urine smell, they found the vomit and cleaned it up but urine was still there complained a second day thats when they finally moved the bed and saw the urine stain!
Nilda A.
No complaints
Joe B.
We had a beautiful condo. The kids loved the pool. It was very clean and relaxing. We would definitely stay here again.
Martagina A.
We are disappointed staying at your condominium.
Response from VacatiaJun 28, 2017
Martagina, this is Brian Streich, an Executive at Vacatia, and I'm sorry to hear you did not enjoy your stay. One of our Guest Care Advisors will be reaching out to you shortly so we can learn more about your stay and see if there is an opportunity to work with resort management and assure future guests don't have the same experience.