James Dansby J.
Great time
Outside of some ant problems I had a wonderful time and will use this company for all my Orlando accommodations
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Vacatia (vacatia.com) has 306 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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306 approved reviews, newest moderated first
James Dansby J.
Outside of some ant problems I had a wonderful time and will use this company for all my Orlando accommodations
Kathryn B.
Very easy to book and great customer service. Our place was nice. It was a time share and we didn't know this but they weren't pushy. Didn't make us sit through anything. Would use vacatia again.
Clari S.
Though the property was nice, immediately after checking in, they directed us to a sales man. No ice on the freezer, no cleaning services or changes of towers, etc, and after paying the rate I did and not able to check it n the until very late, they were not accommodating with a late checkout. Not a good experience.
Response from VacatiaJul 13, 2017
Clari- We are sorry to hear of the less the perfect situation at the resort. We will contact the resort's management to let them know of your experience. In the future, please contact Vacatia Guest Care while you are at the resort and we should be able to assist! Thank you for taking the time to share your feedback so we can work to improve our guests' vacations!
Alan G.
I would certainly recommend Vacatia, as we needed to find accommodation at the last minute, and I was very impressed with the service and accommodation that we found with them. Thank you so much.
Tiffany B.
Love it. Will be booking another vacation with vacatia.
Sonja F.
We really enjoyed staying here, only downfall was the dryer only worked on one setting and we did not find that out until having to hang our clothes out to dry. The living room furniture and the carpet were a bit dated. But I would stay here again anytime because the price was very affordable for a 3 bedroom.
Codie
good experience.
Windy F.
I was skeptical about using Vacatia but wanted to give it a try. I will be using Vacatia again as I was pleased with the payment schedule for my vacation,the emails letting me know that money was going to be drafted,the email just before I went on vacation and the customer service that I received when I had difficulty at tMyrtlewioods Villas in Myrtle Beach SC due to habing to move serveral times because the owners said they had King beds when in fact they were just queens. I was presently suprised with Vacatia. My entire experience with Vacatia exceeded my expectation.