UX PilotReviews of uxpilot.ai

Response from UX PilotSep 9, 2025

Hey hi, first of all we apologize for any negative impression or experience you had. Your satisfaction and the quality of your experience are our top priorities, and we’re sorry if you faced any shortcomings. Let us make this right for you. We’ve recently made significant improvements with Figma Plugin and are confident you’ll find great value in them. Please reach out to us at [email protected] (you can refer to this review), and we’d be happy to offer you some free credits to try out the latest improvements. We’re confident this will change your opinion of us. Thanks!

Response from UX PilotSep 9, 2025

Thanks for providing your constructive feedback, and we’re really sorry for the trouble. The good news is that this issue was fixed shortly after it happened (within 24 hours). We’re confident you’ll enjoy our recent features and updates, and we’d love to have you onboard with us again. If you need any further guidance or details, please feel free to reach out at [email protected] .Thanks!

Response from UX PilotSep 9, 2025

Hey hi, thanks for your appreciation. Regarding refunds, as per our general terms and conditions https://uxpilot.ai/terms , we usually do not process refund requests. Because of this policy, your request may have been declined. That said, if you faced any issues, shortcomings, or have suggestions for us, please let us know at [email protected] we’d be glad to review your case and see how we can best assist.

Response from UX PilotSep 9, 2025

Hi, your observation is correct - there are certain limits on the lower-tier plans. For a use case like yours, we generally recommend upgrading to a higher-tier plan such as our PRO Individual plan. If you’re working within a team, you may also want to explore our Team/Enterprise plans, which provide maximum flexibility with features. We hope you’ll find great value in these options. If you’d like more guidance on selecting the right plan, please reach out to us at [email protected] and our team will be happy to assist.

Response from UX PilotSep 9, 2025

Hey hi, we’re really sorry for all the trouble. Your experience is our priority, and we want to make things right for you. We’ve made many improvements recently and are confident you’ll find great value in our product. It would mean a lot if you could give us another try. Please reach out to us at [email protected] and refer to this review. Let us know how you’d like to proceed — we’d be happy to offer you some free credits to try our latest updates.

Response from UX PilotSep 9, 2025

Hey hi, sorry for any negative impression or experience. We truly care about your experience and transparency. Ideally, there should not be any renewals after cancellation, as all of these processes are handled on Stripe’s end and we do not manually influence these workflows. That said, we’d be happy to review your case and take the appropriate action. Please reach out to us at [email protected] with this review as a reference, and we’ll make sure to address this with full transparency.

Response from UX PilotSep 9, 2025

Hey hi there, thanks for pointing these things out. Here’s an update: we’ve improved our component library feature, so using those components should no longer be a hurdle in terms of efficiency. The system should handle use cases like yours for example, adding a button — without any issues. We’d love for you to give us another chance to show you our latest updates and improvements. We’re confident you’ll find great value in our product. Please reach out to us at [email protected] with this review as a reference, and we’d be happy to offer you some free credits to explore our recent updates and features.