UX PilotReviews of uxpilot.ai

AVOID AT ALL COST! I never write reviews, but my experience was so bad and their customer service is not there to solve your issue, but to stand their ground. The quality of the service in the free trial is significantly better. As soon as I paid, the design qualities had a significant drop and re-editing an existing design became impossible. Chat GPT was doing a better job. Their cancellation policy is also ridiculous. Even if you pay the amount for the month, BUT wish to cancel, you lose all your credits immediately. They do this to stop you from cancelling. And then you get double charged for a useless service. I reached out to customer service and they said they have no refund policy. And to get that information took 2 days. This is not a legitimate service to help the client. It's to get your first payments and then ignore you.

Very slow. Page becomes unresponsive, very slow when doing zoom in and zoom out. It becomes very slow after 6-7 UI screens. Evenwhen trying to copy the UI screen it becomes very slow and unresponsibve. Need to improve user experience a lot. Chat model is not able to understand the context about what I am trying to say related to exisitng screen. Very poor output result.

Absolute scam. Signed up for a trial back in 2024. Okish initial experience but then all my designs disappeared. Tried to add credits to see if there was some issue with the trial and they too disappeared. Now in 2026 I've just been charged for an annual subscription which I 1000% do not want and did not sign up for. Reading the reviews here it seems I'm not alone. The hoops Im having to go through now to get this reversed are an absolute joke. Stay away. Joke of a company.

I am deeply frustrated with UX Pilot AI. For the past two months, I have been completely locked out of my account and cannot log in. Despite this, the company has been continuously charging my credit card without my authorization for 2 months for a service I am not even able to use.I have repeatedly contacted their customer support at to resolve this issue and cancel any active billing, but they completely ignore my emails and have given absolutely zero response. This is entirely illegal and unacceptable. I demand an immediate refund for the unauthorized charges and the permanent deletion of my account. Potential users should be highly cautious!

Not a great product. Also offering a website cloning service. So how is this legal? Scamming a site off someone else who paid good money. Trust a business with this kind of ethics?

I rarely leave negative reviews, but my experience with UX Pilot has been extremely disappointing. I have used many AI tools for software development, UI/UX design, content creation, and automation. Unfortunately, UX Pilot has been the least reliable platform I have used. The biggest problem is stability. The platform often allows me to create folders, generate designs, and save my work. However, when I later try to reopen those same folders, the editor either gets stuck loading indefinitely, crashes, or becomes completely inaccessible. In some cases, Chrome eventually displays an error and the page fails to load. What makes this even more frustrating is that credits continue to be consumed while projects remain inaccessible. Over the past several days, I have been unable to reliably access folders containing completed work or export designs that I have already paid to generate. Initially, I thought the problem was caused by my internet connection while I was in Nigeria. I am now back in England on a stable high-speed connection and the exact same problems persist. This indicates that the issue is with the platform rather than my network. In my experience, UX Pilot may work for very small projects, but once projects become larger and contain many screens or dashboards, reliability drops significantly. The platform becomes slow, unstable, and difficult to use for serious professional work. I have contacted support multiple times and provided screenshots showing the issues, but the problems remain unresolved. As a paying customer, I expect to be able to access, edit, and export my work whenever needed. Until UX Pilot significantly improves its stability, project management, and customer support, I cannot recommend it for professional or enterprise-level UI/UX design projects.

I would never recommend using this service. Although I have credit in my account, I'm unable to use it because, despite having paid for the credit, I need to subscribe to an upgraded plan to access it. This pricing policy is frustrating, and they frequently change it without informing users. Additionally, their AI model performs poorly in design.

Sacamers! Stay away from them!