utvsource.comReviews of utvsource.com

I ordered something. Hours later they sent me an email saying my order was on hold and that they needed a photo of my ID, my credit card, and my face. Who does that?? They should have told me that before and I wouldn't have wasted my time.

I purchased utv tires 35-10-14 I was positive I had the correct size but after I made the purchase the new screen showing my purchase showed a different size tire32-10-14 I immediately phoned trying to stop transaction was told when tires arrive to fill out paperwork and send back. Guess what ? No paperwork!twice I called and talked to employees was told same thing both times! Now shipping back plus 20% restocking fee! I’m done doing business with such negative feedback! This don’t go on in today’s world! Honesty goes a long way, try it!

I purchased a UTV 2-inch receiver. Days passed, and the item still showed not shipping movement. I tried contacting UTV Source. They did not respond for days, so I found it cheaper elsewhere from a seller who promised to ship quickly and ordered it. UTV Source finally contacted me and said that the item had shipped and it was too late to cancel, even though I had requested that action days earlier. They informed me that I would have to pay a restocking fee and they could send return instructions. So, I asked about the return instructions and a waiver of restocking fees. No response from UTV source, so I refused delivery of the package. After they received the item, I sent another email informing them that they had received the item 2 days ago. Today, I get a response with a "sorry, but we could only give you a partial refund because you refused delivery." So, this misadventure cost me $22. Update: They saw my 1-star review and contacted me about my experience. They apologized. A few days later they left me a voicemail telling me they decided to refund my shipping costs.

I would give it a negative if I could. Ordered a Kolpin snowplow for our UTV. They shipped 3 boxes late with no tracking numbers or packing list. We are still missing the push tube and wings for the plow. I have emailed, called and am getting no sponse. My next move is to contact Kolpin and let them know they have a crappy retailer. Plow is unusable without push tubes. My issue is ongoing but started Jan 26th.

Not happy with this item, the zippers really suck any little bit of dirt on them they will not move. When I 1st received the item, I emailed to question the product and tried for a return. This company does not pick up the phone and only wants to deal via email telling you how it should or make it work. I do not recommend these soft windows or UTV Source for any parts or after-market upgrades. When I did the review on their website it came up with server error when I submitted it

Ordered a $450 roof cargo rack of 1-3-2025. Waited around for 7 days for shipping info. I was informed on the 7th day the item was discontinued and wasn't in stock. I then researched the product and found it at a competitor and in stock. I ordered it and the item shipped the same day. Now I'm waiting for my Refund from this lousy so-called dealer of UTV parts

First they expect you to scroll through a million options to verify it's the correct model even after selecting the right one. Then when you go to return it because it is the wrong part for the year they say oh we a drop down for you. Then go ahead and ship it back. Unused you won't be charged a restocking fee. Well ths bs. Over 50$ for them to put it back on there shelf. What a joke.

This is the WORST experience with a company. We purchased a very expensive back window for our sxs. It showed up broken...ok it happens. They sent another one, after waiting forever and it showed up broken as well. In the SAME spot. Obviously a flaw. The customer service was awful. We had to follow up over and over and over. Then my husband was willing to give them a third chance until they told us we would have to wait for a formal review by the manufacturer and they wouldn't be refunding our money in the interim. We shipped the second one back and had to follow up for days to get the refund. They tried to sell us a cheaper product in between. This went on for MONTHS. We just finally got our refund.