US Solar SupplierReviews of ussolarsupplier.com

They were easy to reach and provided answers to all my questions. When one of the panels arrived damaged they made it right without a hassle.

The employee with US Solar Supply was very helpful in assisting me with the products I had ordered.

Andrew and Seth were professional, thorough, and helpful from start to finish. They took great care in designing my rooftop solar system and provided detailed monthly production estimates. U.S. Solar offers quality equipment at competitive prices, and I never felt pressured to make a purchase. They patiently answered my questions and went out of their way to help. For anyone planning a DIY installation, I recommend getting the engineering report. It includes the wiring connections, which makes it a useful resource during installation. I would recommend U.S. Solar to my family and friends without hesitation. I have no regrets about choosing them.

Highly recommended. I’ve purchased tens of thousands in solar equipment from various sources and I can assure anyone reading this that you won’t find a higher level of customer service. When other companies were busy making excuses, these guys came through in a big way. The best way to judge the quality of a company’s personnel is not how they perform when things go right but when things might have a little hiccup. A shipping error mostly out of their control caused me a headache but they immediately worked together to make it right. I have zero hesitation recommending Dave, Allison, Andrew, and Seth for all your solar needs.

They responded to me on a weekend.... Need I say more? I have a project and needed it delivered before a specific date and they expedited it so it would get here a week early. Only had 1 damaged panel and I chose to take credit for the damaged panels since I plan to order with them again. Overly happy with the customer service and the panels work great.

OUTSTANDING customer service! I actually had an issue with the shipment from XPO shipping. A couple of my panels were broken and I contacted US Solar Supplier about the issue. They immediately offered to assist me and get new panels. I previously had an issue with a separate vendor, so I declined to receive new panels and asked for a refund instead, thinking I was going to have the same bad experience I had with a different vendor. US Solar Supplier IMMEDIATELY refunded my money AND they allowed me to keep the few good panels that did get shipped successfully. I highly recommend them for your solar needs. If the shipping company didn't botch the order, these panels would've been great for my project! Thanks a ton guys, I will be placing future orders with you all!

Revising this review... I believe I spoke to Candace who was very understanding of my situation and offered to take care of the issue ASAP. Really appreciate the call and prompt response!

These guys helped me in a pinch - I needed Sol Ark replacement to a job site quickly. After a quick few emails confirming availability they had it to me in under the time promised. I'm taking time to write this because not only did they have a good price on the new 12-K, but they actually picked up the phone and replied to my questions on email. Appreciate the customer service on top of decent prices and on time delivery.