US Solar SupplierReviews of ussolarsupplier.com

Response from US Solar SupplierAug 26, 2025

Hi Cristina, Thank you for your feedback. Our website clearly states a 7–14 business day shipping window, as many of the items we ship are large or require prep before leaving the warehouse. Your order was processed and shipped within that timeframe. We understand waiting can feel inconvenient, but this process allows us to keep pricing aggressive and treat every customer fairly. In the future, if you need something quicker, let us know — we’ll always do our best to accommodate. — US Solar Supplier Team

Response from US Solar SupplierAug 4, 2025

Hi Stephen, I am so sorry about that there was a delay in recieving your part. I'm issuing a discount card for your next purchase should you need anything else. This particular product's manufacturer was late in delivering. I've emailed you with more information! Again, our greatest apologies for the inconvenience. We know you have many people to choose from, we try to provide access to these hard to get products, and it pains us when we can't deliver in a seamless way!

Response from US Solar SupplierMay 11, 2025

Hello, We sincerely apologize for the confusion. Yes, our fulfillment process tyically allows for a standard 7-10 days to ship from the order date. This is on each product listing to set expectations. We're sp sorry if you were expecting your item earlier! We do try to accommodate rush options when available for those that reach out! While our standard time to ship date is 7-10 business days, we understand your concern when items are listed as in stock. We are actively working to expedite your order and will send a shipping confirmation with tracking details as soon as it's on its way! Please reach out to us at [email protected] and I we can send along an update specific to your order!