USSelfStorage.comReviews of usselfstorage.com

Great attitude and great service

Very expensive got blocked in parking space by a truck loading or unloading very bad setup. Should have left it a garden store.

Great customer service, friendly informative, willing to work with us for a little later entry since we only had that day to move. Thank you so much made everything so much easier.

Best customer Service I have ever received in the state of CA when it comes to a Storage facility. Would recommend this to other individuals if they asked in regards to so.

I was disappointed that the units advertised online were not as advertised. I booked a cheap 5x10 locker unit that I was excited about, only to go in and find out that it was by ladder access only and I could only store boxes in it, which meant that it was unusable for me since I rented it for a dining room set. I was dissapointed, but I decided to take a tour and was told that if there were any units available I would receive a call the next morning. The next morning I received a call that there was a 5x5x8 available, and I was so relieved. I loaded everything up into the car and paid my deposit. Upon arrival I was told that there wasn't a 5x5 available, just a 3x3 even though my receipt said it was a 5x5. The guys in the store were really nice and I was eventually able to get my deposit back, but it appears that the communication between the local store and the corporate office that was calling me was lacking. I would recommend bypassing the online and just going in to see yourself. I was just upset that I had to spend more $$$ at another location than anticipated because I had to have my stuff in the locker by a certain date, thought I was booked, then had to get a different one at the last minute.

Outstanding!!! Best price in town!!!

The entire process from the online reservation to moving my items into the facility was fast, easy, and professional.

Free Month ! Excellent