USSelfStorage.comReviews of usselfstorage.com

You guys are very professional and courteous. Thank you for your consideration in my time of need

They were very helpful and informative. Kind staff.

Thank you for cordiality , attention and solution for mi needs y like

The ability to compare locations and companies all in one place made searching for a storage unit quick and easy.

Great honest job

Overall the experience renting the unit was fine. Although there was no mention of a "Rental fee" which was added. And the unit was advertised online as being indoor climate controlled, which it is not. I'm editing my review because this site is getting worse by the minute. Immediately after posting my review. Which highlighted the fact that this site provided false information I received an email asking me if I had purchased my rental site and that if I answered the question I would be in the running for a 100 dollar gift card. I had already placed a review so I said why not...as soon as I clicked yes, I purchased the rental space, I was sent to a thank you page that said "Thank you for booking your space and answering our question, you are in the running for a 50.00 Dollar gift card" So more lies. US Self Storage your ability to do what you say and follow through is severely lacking.

Extremely easy reservation and customer service!

We ordered a 10 x 15 foot room with doors on both ends. One side opened and we used our lock on it. The other side had an old lock that couldn't be opened due to someone else's lock. We asked that the old lock be cut off so we can open the second door and use our own lock. We requested that the lock be cut off so the second door can be opened tomorrow, Monday. We will call tomorrow to see if it has happened. The General Manager is the only one that is allowed to cut the lock open.