Joe K.
This company is unethical
This company is unethical. They bait and switch they stated via text that there was a firm ship date and a driver was assigned. I checked with threpresentative weekly to ensure that there would not be a problem cost or schedule. I was told in writing they were assigning a driver. The night before pickup they stated that there were no drivers available. I said that was unacceptable and I expected them to meet the texted committment. Late the night before they stated that they found a driver but the cost would be $4350. I told them they were not authorized to committ to that driver for that price as it was 4 times what they committed to originally and stated in text there was no problem with price or pickup. They have refused to refund the deposit and threatened that I signed a "contract" for their services. The wanted a processing fee and additional costs. I told them not to contact me I was cancelling the contract prior to the ship date and based on the information they were fraudulent in their updates and are cheating people out of their deposits I am referring this incident to DOT and the licensing authorities. Please protect yourselves