Sean T.
Total scam artists
I would give a 0 star rating if I could. Total thieves. Give you a number and never deliver. Run away from them

US Prime Shipping LLC is the number one rated U.S. auto transporter, shipping 50,000+ vehicles annually between all 48 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, US Prime Shipping LLC leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.
US Prime Shipping LLC (usprimeshipping.com) has 51 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Taxis & Public Transport · Fairfield, New Jersey
Excellent

Taxis & Public Transport · New Brunswick, New Jersey
Excellent

Taxis & Public Transport · Newark, New Jersey
Excellent

Taxis & Public Transport · Piscataway, New Jersey
Excellent
Showing 21 reviews with 1 star · Clear filters
Sean T.
I would give a 0 star rating if I could. Total thieves. Give you a number and never deliver. Run away from them
Christian H.
SCAMMMER. Will give you a low quote and than come back with a high one the day before
Christian H.
This is a scam. Bait and switch the day before. Refuses to give you back "reservation fee" I have already reported to venmo and filed a fraud report with the FTC. DO NOT USE.
Amina C.
Beware Fraudulent scammers with no integrity! Absolute scammers. They collected my money and completely failed to pick up my vehicle. They explicitly promised both verbally and in writing via text documents that I was '100% protected' and guaranteed a full refund if they couldn't deliver or changed the rates. They didn't deliver, and now they are flat-out refusing to honor their own written agreement. These people don't just lie over the phone—they will happily put their lies in writing and then steal your money anyway. Completely fraudulent company. Avoid at all costs
Ashley H.
I asked Nick about the large number of negative reviews regarding their pricing. His response, in short, was "every company haa some negative reviews, you cant believe everything you read" and its the big 2026, everyone knows how to get their money back if they try hard enough, but "good luck in your search, you'll need it".
-C
This is a scam! Do not use this company!!!! Read allllllll the reviews online. Probably overseas. My son is in the military and is having a nightmare experience. Lost $450. They bait and switch with immediate availability and price too good to be true. Waiting a month now with excuse after excuse. Charge you another $200 to cancel. Please save yourself the trouble. My son was young and naive about con artists.
Paulina
Two can play this game. It is clear that the employee (s) of US Prime Shipping LLC are leaving false 5 star reviews in order to boost their average and appear legitimate. They took a review and used the guy’s name and the specific (and true) accusations in the review to craft their own and discredit the actual consumer review of a bad experience. They are a scam business, and they are manipulating TrustPilot with scam reviews. Go on Reddit or Yelp if you want the honest truth! At the time of writing this, everyone on those platforms has the same bad experience. Let’s see if a 5 star review pops up there now. Your move, US Prime Shipping LLC!
Kelly B.
I would absolutely NOT recommend this company. I was originally quoted around $700 nearly two weeks before my scheduled pickup. Then, on the actual day of pickup, they called and suddenly told me the price would be around $1,900 — more than 3x TIMES the original quote. After changing the price at the last minute, they then kept my deposit and treated it as a cancellation fee when I refused to pay the dramatically increased price. In my experience, this felt like a bait-and-switch. You get quoted a low price to get your deposit, then the price changes drastically when it’s time for pickup, putting you in a position where you either pay significantly more or lose your deposit. I would strongly recommend getting everything in writing and fully understanding their deposit and cancellation policies before giving this company any money. Based on my experience, I would never use this company again and would recommend others look elsewhere for vehicle transportation.