US Parts CenterReviews of uspartscenter.com

I received a circuit board Balboa, VS500Z, Duplex Digital, 8 Pin Phone Cable, Item #54369-01 on 7/13, P.O.#386012 The board did not have a terminal block J10, the plug in that goes to the indicator light on the side of the hot tub. That light has a green (stand by mode, blue (circulating mode) or red when heater is on. The wiring diagram sent with the board shows the terminal block J10. Do I need the sent the board back? Will it work with out connection to the J10 terminal?

Great customer service! Received the part quickly. Would definitely order again and would definitely recommend!

The purchase was pretty good, I haven’t installed it yet so I suppose there’s still a chance things might get messed up. But so far we’re ok.

My item was not shipped until I forward an email to them after couple of weeks

ITEMS WERE EXACTLY WHAT WE EXPECTED ALTHOUGH THEY WERE LATER THAN EXPECTED AND WE HAD TO CONTACT THEM TO FIND OUT WHY WHEN NO ONE CONTACTED US VIA EMAIL OR PHONE.

Never received an email that the part was back ordered. Consequently I had to call to check on the hold up. Other than that issue all else was good. Thanks

Rod was amazing! He found what I was searching for in no time at all and sent me the link so that I could order it. If you could clone him, you should!!! Thanks so much, Rod.

The guy Rod that answers the phone has a bad attitude and wants to blame his poor level of service on the pandemic. I called four times and never got the information that they promised to give me. IIpaid for faster shipping and the pump was not even shipped before the time that It was supposed to have arrived. Rod should work in the warehouse where he doesn’t have to help or “Not” help customers.