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USHUD.com (ushud.com) has 612 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Website
ushud.com
Category
Sales & Marketing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The onboarding process has been easy and straightforward. Thank you to Jennifer and Tricia for your detailed explanations of the program.
Response from USHUD.comApr 8, 2026
Thank you for the kind words—we really appreciate you sharing your experience.
We’re glad to hear the onboarding process felt easy and straightforward, and that Jennifer and Tricia were able to provide clear, detailed guidance. That early clarity makes a big difference as you get started.
If you need anything along the way, we’re always here to help.
CG
Catherine G.
So far everyone has been helpful
So far everyone has been helpful, and has reached out when needed. I have had a few leads, but it has been hard to reach the lead. I will of course keep trying. More of a review to follow in the future only had the service 7 days. cgl
Response from USHUD.comApr 8, 2026
Thank you for the thoughtful feedback—we really appreciate you sharing your experience so early on.
We’re glad to hear the team has been helpful and staying in touch—that support is important, especially in the first few days. As for reaching leads, that’s very common early on. Sometimes it takes multiple touchpoints across calls, texts, and emails before you connect, so you’re absolutely on the right track by continuing to follow up.
If it helps, we’re happy to share some proven follow-up strategies and timing that have worked well for other agents—we want to make sure you’re getting the most out of every opportunity.
Looking forward to hearing how things progress, and we’re here whenever you need us.
CU
customer
Horrible
Horrible! I can’t reach anyone for 10 days ?? Fake leads. Cold calling
Response from USHUD.comMar 23, 2026
We’re sorry to hear this—that’s not the experience we aim to provide.
Our leads are real consumers actively looking to buy or sell, and we help clients connect with them every day. If you’ve had trouble reaching someone or your leads, we’d like to take a closer look and help fix it.
Please reach out to us directly at 1-(800) 230-9519 so we can make this right.
CU
customer
Onboarding was great will come back…
Onboarding was great will come back about experience
Response from USHUD.comMar 23, 2026
Thank you! We’re glad to hear your onboarding experience was great. We look forward to hearing more about your results and supporting you every step of the way!
MM
Megan M.
They bait and switch
They bait and switch. Told me I could cancel at any time. Four months in I want to cancel due to ZERO leads panning out, and suddenly I have a contract with 2 more months on it. I can’t even get any of their leads to respond to me. Spend your money elsewhere.
Response from USHUD.comMar 23, 2026
We’re sorry to hear this and understand your frustration.
We want to clarify that all agreements and terms, including contract length, are outlined upfront and reviewed during onboarding. That said, zero response from leads is not the experience we aim to deliver.
Our team works with clients every day to improve contact rates and conversions, and we’d really like the opportunity to review your account, lead activity, and outreach strategy to help turn this around.
Please reach out to us directly at 1-(800) 230-9519 so we can take a closer look and work toward a solution.
KA
Karen
I have left 3 messages and have yet to…
I have left 3 messages and have yet to receive a call back!
Response from USHUD.comMar 23, 2026
We’re really sorry about this—that’s not the level of responsiveness we expect from our team.
We’d like to get this resolved for you right away. Please reach out to us directly at 1-(800) 230-9519, and we’ll make your call a priority.
RS
René S.
As a real estate agent
As a real estate agent, I get contacted all the time by companies offering leads or marketing services, and honestly most of them feel very pushy. That’s why my experience with the HUD program really stood out to me.
From the very first call, the team was professional, transparent, and most importantly, not pushy at all. They explained how the program works, how agents can receive leads, and how the exclusive territory works, but they never pressured me to make a quick decision. They even encouraged me to take time, review the information they sent, and reach out with any questions.
I’ve spoken with a few different team members now, and each one took the time to make sure I was comfortable and that all my questions were answered. They also followed up simply to confirm my information and make sure everything was clear, which I really appreciated.
One of the things that impressed me most is the value they provide. They’re even building a website for me at no additional cost, and they shared a lot of helpful information about the program and how it supports agents.
In an industry where it can sometimes feel like everyone is just trying to sell you something, it was refreshing to work with a team that felt supportive, informative, and respectful of my time. I’m excited to move forward and start helping more people through this opportunity.
Response from USHUD.comMar 23, 2026
Thank you for such a thoughtful and detailed review—we truly appreciate you taking the time to share your experience.
We know how common it is for agents to be approached by pushy lead companies, so it means a lot to hear that our team stood out by being professional, transparent, and respectful of your time. That’s exactly the experience we aim to provide.
We’re glad you found value in the program, from the exclusive territory to the additional tools like your website, and that our team has been supportive every step of the way.
We’re excited to partner with you and look forward to helping you grow your business and connect with more clients!
SH
Stephanie H.
I am just getting started with USHUD
I am just getting started with USHUD. Everyone that I have talked to has been extremely knowledgeable, helpful and very kind. I am excited to see our partnership grow my Real Estate business.
Response from USHUD.comMar 23, 2026
Thank you for the great feedback! We’re glad to hear your experience has been positive so far and that our team has been helpful and supportive. We’re excited to partner with you and help grow your real estate business!
