DupedByHUD
USHUD Deceptions
I agreed to try USHUD for three months, beginning in December 2025. There was a one-time set up fee of $299, then $269 per month for three months, which would have been January, February and March 2026. In April USHUD charged me for another month. When I questioned the charge, the person with whom I spoke proceeded to tell me that I signed up for an additional three months. FALSE! He sent me a recording of the conversation where the rep and I were discussing the Platinum plan, which she assured me was at no additional charge per month. But nowhere in that conversation was anything said about extending the contract for three additional months. At one point in the conversation, she asked me to state my first and last names distinctly. This, I was told when I disputed the extra charge, was me agreeing (verbal signature) to the extension. I was NOT advised that I was agreeing to that! Very deceptive! Hopefully, they have stopped stealing from me. DON'T sign up with these people. Do your own lead generation!
Response from USHUD.comMay 7, 2026
We’re sorry for any confusion regarding the program terms and billing. That’s never the experience we want anyone to have. Please give us a call at (800) 230-9519 so we can review everything with you directly and work through this together.