USHUD.comReviews of ushud.com

Response from USHUD.comOct 19, 2026

Thank you for sharing your feedback. We're sorry to hear that your experience hasn't met your expectations so far. We understand how important it is to receive timely lead notifications and connect with potential clients. We'd encourage you to reach out to our support team so we can review your account, verify your notification settings, and make sure everything is working as intended. We're also happy to go over strategies to help you get the most out of your leads. We appreciate the opportunity to help improve your experience!

Response from USHUD.comOct 19, 2026

We're sorry to hear that your experience with USHUD has not met your expectations. We understand how frustrating it can be when leads don't immediately align with what you're looking for. Many home shoppers are in the early stages of their search, and we recognize that connecting with them can require a different approach. Our team is always available to review lead activity, share follow-up strategies, and provide coaching to help turn those initial conversations into opportunities. We also strive to be transparent about our service terms and are happy to review any questions regarding your account or cancellation process. We appreciate your feedback and the opportunity to address your concerns.

Response from USHUD.comOct 5, 2026

We’re sorry to hear about your frustration and appreciate you bringing this to our attention. We take concerns about billing and communication seriously, and we never want a customer to feel that the terms of their service were unclear. We’d like the opportunity to review your account, including the charges and what was discussed at signup, so we can better understand what happened. Please reach out to our customer service team so we can review this with you directly.

Response from USHUD.comSep 23, 2026

We’re sorry to hear about your frustration. Our team is always happy to help with coaching, lead follow-up strategies, and ways to get the most out of the opportunities you receive. A few days after you signed up, we sent an email with access to our coaching platform and additional resources designed to help with working and converting leads. It appears those resources may not have been utilized, but they are available to help with situations just like this—including consumers who may be difficult to reach, hesitant, or need additional follow-up. We’re still happy to work with you. Please reach out to our team so we can review your account, help with your leads, and make sure you have access to the coaching and support available to you.

Response from USHUD.comSep 23, 2026

Thank you for sharing your feedback. We understand how frustrating it can be when you’re having difficulty connecting with the leads you receive, and we want you to have a better experience with USHUD. While we cannot guarantee that every consumer will answer the phone or be ready to move forward immediately, we provide training and coaching specifically designed to help our members navigate these situations. This includes strategies for connecting with consumers who may have cold feet, are difficult to reach, or need additional follow-up before they’re ready to have a conversation. Our goal is not simply to provide opportunities, but to help our members turn those opportunities into real conversations and potential business. We’d be happy to work with you directly, review your approach, and provide additional coaching and support to help improve your results.

Response from USHUD.comSep 2, 2026

Thank you for bringing this to our attention. We completely understand your frustration, especially after joining on August 18th and expecting to hear from our team about your account, lead delivery, and how to get started. You absolutely should have received clearer communication and guidance during the onboarding process. The website setup you referenced is an additional resource, but it should not replace the communication and support you receive regarding your USHUD program. We would like the opportunity to review your account immediately, determine where the breakdown in communication occurred, and make sure you understand exactly how your program works and what to expect moving forward. A member of our team will be reaching out directly to help get this resolved. We appreciate you bringing this to our attention and giving us the opportunity to make it right.

Response from USHUD.comAug 24, 2026

We’re sorry to hear about your experience and understand your frustration. We take concerns regarding billing, cancellation, and lead delivery seriously. Our goal is to provide our customers with clear expectations and responsive support, and we’re disappointed to hear that you feel we fell short. We’d appreciate the opportunity to review your account, including the leads delivered and your cancellation request, so we can better understand what happened and address any outstanding concerns. Please reach out to our customer service team so we can look into this directly.

Response from USHUD.comAug 24, 2026

We’re sorry to hear about your frustration, especially regarding the billing concerns you’ve described. We take concerns about unexpected charges very seriously and would like the opportunity to review your account and understand exactly what occurred. Please contact our customer service team directly so we can investigate the charges and work toward a resolution. We appreciate you bringing this to our attention.