Wheelhouse SoftwareReviews of usewheelhouse.com

Wheelhouse is a solid pricing tool, but it still needs a few important tweaks. One of the biggest limitations is its rigid handling of time-based pricing—you’re forced to define seasons or periods by full calendar months or set manual daily overrides. That creates headaches around holidays. For example, summer starts with Memorial Day, but Wheelhouse doesn’t let you shift that last week of May into your summer pricing—so you have to carve it out as an exception. Same goes for Thanksgiving in November and Christmas/New Year's in late December: early parts of those months are slower and warrant discounts, but the holiday weeks boom with demand. Right now, the only way to reflect that is through lots of manual edits. As a developer, I find it puzzling that they haven’t implemented user-defined date ranges or flexible pricing “blocks.” Expanding from a 12-month matrix to 40–50 customized periods shouldn’t be overly complex—it’s mostly just about applying date-based pricing logic at a more granular level. Wheelhouse is close to being great. It just needs to catch up with how the real world books—and price accordingly. I'm going to submit a second review of Wheelhouse—this time to spotlight their outstanding customer service. Simply put, they're unmatched. Support is available 24/7 via chat, and the team is consistently friendly, responsive, and genuinely helpful. Even when the software lacks a particular feature, they don’t just shrug—they suggest thoughtful workarounds that help me move forward. In a world where “customer service” too often means frustration, delays, or scripted responses, Wheelhouse sets the gold standard. Honestly, I can’t think of a single way they could improve. While many companies struggle to meet basic expectations—and I find myself rooting for AI to take over support—Wheelhouse proves that exceptional human service still exists. They’ve earned my trust, and then some.

Fantastic service, great customer support and works well with Airbnb. Feel like I get the most revenue that I can with Wheelhouse.

Wheelhouse has been awesome for our business. We utilize the tools to keep our pricing updated. However we don’t totally trust the predictions and often use customized values for our base pricing. We are also very excited about their new performance reports and data. We had previously paid another service and are happy to have pricing and analytics in one place.

We are satisfied with Wheelhouse. There is certainly an increase in our revenue since using the service. At times the syncing feature is a bit sluggish. But overall, we are happy with the product!

Just the best pricing automation software out there period.

Not as feature rich as some of their competitors, but the pricing is accurate to the market and they are constantly working on the suggestions from their users, which is refreshing in this industry.