Alexandra
The testing process went well however…
The testing process went well however my test results were initially not approved because the status said that my recording was never received. I had to send an email to Userlytics to inquire about it and then was told they made a mistake and it was received. It wasn't a big deal, as it was resolved... but this being my first test, it made me question the legitimacy of Userlytics and whether or not we really get paid for these tests or if there's always a "problem". Just being honest about my initial experience. I did receive my money, so all is fine.
Response from UserlyticsDec 22, 2022
Hi Alexandra, Thank you for your comments and we're so sorry you had this experience with us. We hope your future tests are uploaded without a hitch, please feel free to reach out to our support team if you have any doubts about the status of your results. Thank you!




