Userlytics Reviews | Read Customer Reviews of userlytics.com

UserlyticsReviews of userlytics.com

4.1345 reviews
Internet & Software
1200 Brickell Avenue, Suite 1950, Miami, Florida

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Userlytics

About Userlytics

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Userlytics (userlytics.com) has 345 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: userlytics.com
Website: userlytics.com
Category: Internet & Software
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Userlytics reviews

345 approved reviews, newest moderated first

Major
Dec 23, 2022
Likes and Dislikes
Dislikes: 1. Length of the test. 3 iterations 100 each was mind numbing. 2. Technical directions. I've been in IT for many years and am considered tech savy. For this test I had to do it three times as the two previous tests always had some kind of error. Improving the process would be most beneficial. Perhaps step by step instructions that can either be pulled up on a phone or desktop or printed off would be most helpful Likes: The coloration was fine for me but perhaps someone who is red green color blind might find it more difficult. When I got the 'game' itself to work, it worked very well.
Response from UserlyticsFeb 13, 2023
Hi Major, Thank you for your review! We really appreciate your honest feedback, about the test in particular you were invited to. The majority of our tests do not follow this format and hope you have enjoyed our platform during other testers. We look forward to your participation in future studies. Best, Userlytics team
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Annie
Dec 23, 2022
Easy to use and friendly interface
Easy to use and friendly interface
Response from UserlyticsFeb 13, 2023
Hi Annie Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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C.
Dec 23, 2022
This is a great company to work with.
This is a great company to work with.. Very responsive!
Response from UserlyticsFeb 13, 2023
Hi, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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Ninnovolo
Dec 23, 2022
Best testing platform
Reliable and very honest, one of the only ones that actually pay you and do it well. Very easy to use and the support team is great!
Response from UserlyticsFeb 13, 2023
Hi Ninno, Thank you for your kind review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. You are a great tester and we look forward to your participation in future studies. Best, Userlytics team
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John C.
Dec 22, 2022
Goat site
Perfect Goated
Response from UserlyticsFeb 13, 2023
Hi John Thank you for your review! We really appreciate your feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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Hem P.
Dec 22, 2022
Good pay
If you want to make some extra money without any specific expertise, Userlytics can be a good option. I've done tests on other sites too, but even if you don't get a whole lot of tests here, you mostly qualify for many tests you receive. Their pay is among the highest and if you do the tests honestly, your test will never be disqualified/rejected.
Response from UserlyticsFeb 13, 2023
Hi Hem, Thank you for your review! We really appreciate your feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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Kirsty G.
Dec 22, 2022
Great looking app
Super communicative and a great looking app Product.
Response from UserlyticsFeb 13, 2023
Hi Kristy, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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Kristen L.
Dec 22, 2022
I think it’s a good way to help people…
I think it’s a good way to help people that may be dealing with mental health issues escape for a second and calm themselves
Response from UserlyticsFeb 13, 2023
Hi Kristen, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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