Remanns EnginesReviews of used.remanns.com

I purchased a motor for an 04 tundra. i recevied it with rust all over the motor, broken bolts, cracked oil pan. I was told it was an exact match for my vehicle. I had to remove and replace so many things from my original motor it was nonsensical. Once the motor was in there was some noise coming from the motor. I contacted the warranty department via email several times and I did not get a response. I put a dispute in with my bank over the charges. THAT is when they decided to contact me. after sending them pictures they denied any wrong doing, then my bank denied my claim due to the rules of their warranty. fast forward 10 months.. the ticking is getting louder and is now a clunking. I record video and send it to the warranty department no response, I emailed several times and received nothing. Then will about 100 miles away the engine stopped running. I contact the warranty dept. I am asked for a diagnostic report. cant to that as the motor isnt running, asked for pictures of the heat tabs. I looked on the motor and there were none, i even sent them original pictures from the motor and asked them to point them out to me. they told me they never installed them. Then after over a week of the run around I am told my warranty is denied due to the act that i disputed the charges when i purchased the motor and that voided my warranty. Here I am now with no truck, no motor no way to work. all i can say is STAY AWAY!!!

I was waiting for my tracking number when the transmission showed up after they promised it went through quality control and it was perfect. The transmission was broken it's been 8 weeks since I contacted them for a refund and my labor for the bad transmission. This company is unreceptive to customer service and helping the people, they do take your money and run!!!!

I you want an engine and customer support DO NOT BUY FROM THIS COMPANY!! They will not ship an engine after you pay thousands of dollars and you cannot get anybody on the phone except sales

I have yet to buy an engine for my 2002 Tahoe Z71, and I had the unfortunate pleasantry of dealing with a guy named Alan, anybody at all who's ever dealt with this guy please email me, david.cothern @gmail.com, My first impression of him was he did not have time for any customer service and he was a complete ducking ashole, maybe it's just me, but he really was a ducking ashole. Even my wife said so because I had him on speaker while we were driving to my job because my truck is down. Just found out that she might be pregnant so this is even better, if there's any good advice out there about this company please let me know because I'm just trying to find a ducking motor to get my truck down the road so I can at least try to start getting the baby room ready I would really appreciate it thanks.

All negative engine only ran forc just 30000 mile phoned remanns to complain waited for remand to honor their warranty was told they would get back to me still waiting . Had to buy another engine . Because my wife is handicapped and needs transportation to her appointments Remanns thanks for the inconvenience. Elvis Jones

Stay away from this company, took forever to get my engine, then when we got it ,it didn't start,had a bad timing chain..never even heard it run..now out of pocket for labor...avoid at all cost

well , like most other folks on this site I really have nothing nice to say about this company. They take your money and then good luck trying to get through to someone to call you back when the product does not arrive on time if at all . We ordered an engine 7 weeks ago and its still not here. The site and company voice mail says its a 7-10 day, that's a joke. We have received notification last night that our engine should be here this week but even "if" that's and "if" it actually gets here we still need to have it installed so more time of being inconvenienced . The excuses we were given for the delay were such crap. So that's at least 7 weeks with no car. We were able to get the name of the shipping Manager Mr.Jones but he never answers his phone or returns calls. I am happy to share that number with you , I had to really dig for it and I call him daily . That number is 414-856-2063. We have his email too it's dale@autopartsemail. Its concerning that this company has no company directory on line, they have no GM or CEO listed on line either. If you file a complaint with the BBB it needs to filed in WI. I plan on putting this info on every single platform I can to hopefully help other's. The company does have a FB page but this site wont let me link it but you can find it with what I have typed remanufacturedengine -you can post and type to a representative. I want restitution for the expenses we have had to endure due to their admitted screw up .I really this helps some other poor person. My opinion is that the company sucks.

This has been an impossible company to deal with. They will gladly take your money. Sanhco and staff will not call you back and you will wait months to have your core picked up. So these people will hold your core money and not respond to your phone calls for pick up. Their statements to you is no one has the authority to help you. When they transfer you it disconnects. Save yourself the grief of dealing with them. If you have to you will be upset from anything you have to call them for. The sales department people will not help you once you give them your money for the sale. They will transfer you to someone else. Today I will have to stop my credit card payment to receive my core money back. They really have no customer service skills just apologies.