Remanns EnginesReviews of used.remanns.com

Requested quote from them online. I called the phone number and the ext. shown on the quote and a woman answered. I explained that their website shows two possible transmissions for my car, “from 6/24/14, and thru 6/24/14” and I how could I be sure that the “from 6/24/14” that was quoted is the correct transmission. She asked me if I had the VIN, and I said yes and gave it to her. She then said yes, this is the correct transmission and said to order on the link provided in the quote email, which I did. The completed invoice also shows the VIN that I provided to her on the phone as well. Guess what...when the transmission arrived, my mechanic said that is the wrong one. I contacted them for a refund. Paid $1,470 which included the free shipping. YOU MUST READ THE WORDING NEXT TO THE BOX YOU CHECK WHEN ORDERING. They will accept the refund, but charged me $490 for shipping both ways, and also a 25% restocking fee, for a total of $858. Received refund amount of $612 from the $1,470 I paid for their mistake. PLEASE DON'T DO BUSINESS WITH THEM!!!

If we could give 0 star we would. We ordered a transmission for 3000$. The transmission does not work. They guarantee 7 to 10 business day for delivery. It took a month. Meanwhile we had to pay storage fee at the mechanic that was waiting the transmission at 20$ per day. They are trying to void the warranty by saying it was the mechanic’s fault for malpractice. We called around and 5 different shops confirmed to us that the mechanic did what needed to be done and that what they did is what anyone would do. We are taking action against these scum bags. First off credit card dispute then small claim. Anyone wants to get in on this?

I received an engine that did not work and have tried to get the company to honor the warranty claim but they will not

Ordered a (what was advertised as a REMANN motor) ford motor on Remann.com, the site SAYS NOTHING about getting a USED engine, paid $2,595, the motor came in USED, and totally rotted, all hoses, exterior plastic parts cracked, the shop would not put motor in my car as it was rotted. The engine was rusted in and out and the mechanic where the engine was delivered to said it looked like it had been in the bottom of a lake for several years, Can not get anyone to call me back. What a scam and if you use DISCOVER CARD they will up hold it as a good transaction. Discover card should read all the reviews and they would see it is a scam. My opinion Discover Card is as sorry as Remanns THIS PLACE IS A RIP OFF. WEBSITE IS VERY MISLEADING.... you go to a website to get a reman motor and get a JUNK used motor. Don't Put the charge on DISCOVER CARD they will not reverse the charge in your favor. I tried two times.

If I could give zero stars that would be my rating. Just like every other customer . I ordered a engine August 30th 2021. Still have not received my engine. When i call like everyone else you get the run around or just hung up on, Lucky for me I bought it with my credit card , but I can't dispute it till a full 30 days. It's crazy there is not one good review. I am open to a class action law suit. LETS DOIT!!!!

Interesting experience which was consistent with other reviews. Fortunetly I did not purchase motor. I received price on motor and statement that Remanns inspects and tests all motor. They would but not provide a written inspection report or test results. After numerous requests for documentation I received a email stating I had "all the information available". All information was their statement motor had been inspected and tested, no other verification was available. Sales passes the buck to parts. Parts never pick up the phone. Remanns pushes their 5 year 50,000 mile warranty. Read it in its entirety and carefully. In my opinion it's worthless. YOU will be out of pocket for the full amount you paid for one of their inspected, tested and warranted motors if anything fails.

Ordered a (what was advertised as a REMANN motor) Subaru motor on Remann.com, the site SAYS NOTHING about getting a USED engine, paid $2,595, the motor came in USED, and totally rotted, all hoses, exterior plastic parts cracked, the shop would not put motor in my car as it was rotted. Called and they said they would pick up the engine and refund my money. They picked it up and refunded all but $1,138.75 when I called they informed me that it was a restocking fee and shipping, after leaving several messages and never getting a call back, I finally got ahold of someone that told me "these broken parts could have been taken off old motor and switched the motor ran and drove" so they refused to refund the money back. HORRIBLE HORRIBLE EXPERIENCE! When you order what you think is a Remann motor that comes in damaged and looks like it was outside for the past 10 years. Then when you call to try to get it straightened out you get tossed around and then hung up on. THIS PLACE IS A RIP OFF. WEBSITE IS VERY MISLEADING.... you go to a website to get a reman motor and get a JUNK used motor.

Remanns shipped me a used transmission that was missing parts off of it. So the transmission cant be used without being repaired. The whole idea of getting a used transmission was to be able to install it and use it. Calling and sending e-mail's were a waste of time, there was no reply. I will never buy from these people again and I would suggest looking elsewhere for what you are looking for.