U.S. CellularReviews of uscellular.com

They employee's are drug addicts and will refuse to do their job. The worst customer service ever. The most unprofessional people I have ever encountered in a business setting.

Hour plus wait times and reps hangup as soon as it get connected. Awful experience

I have been with US Cellular for 29 years. One of my I-phone SE 3rd edition is acting up . They told me that it really isn't worth anything but I still owe on the last deal until November with $106.40 payoff per the last deal. You had to use the payment plan to get the deal. So..if you want another I-Phone, they do not have any deals! they did tell me thanks for being a customer for 29 years! That really helps me! They are NOT loyal to me! I will be looking elsewhere.

From my first time in the store through now (over 2 years later as I am looking to pay off my installment plan and get away from this company) I have been lied to about my bill. For some reason when I signed up it couldn’t be processed online so I went into the local store. They for some reason couldn’t give me the online deal. Okay that happens. But when I get my first bill it is $20 per month higher than what I was told by the guy at the store. Since then my bill has continued to go up without me changing coverage. Not like every month but every 6 months or so my bill goes up. They can’t explain it when I chat in.

They shut down the u s cellular in my town without letting anyone know , and i've been going there 4 Months. And out of the blue , they just up and leave and shut down the whole thing I am not impressed that they took away. The one in belfast maine and not tell there customers

I was charged a late fee and increased fees with no notice even though I had autopsy set up correctly. Two agents hung up on me. Company blamed me for a error on their end. Extremely unprofessional and Unruh cal business practices.

After 15 years with this company I am leaving. I have had to call them three times. Now my phone, no longer under contract a year ago, is locked to us cellular. So I cannot use the new service, US Mobile. From the moment I bought a new prepaid phone, at Walmart, things went wrong. After 13 years I had to close my account and open up a new one under the same service to use this phone and keep my number. All the while the reception gets worse and worse. Wow!

Us Cellular is the worst service you could ever get!!!!! I was with them for 25yrs and had auto payment set up so was never laye for the whole 25 yrs. Then I switched because all of the sudden I had no service at my house! They kept sending me mail wanting me back so I kept throwing it away! Apparently in that mail was a $67 bill that over lapsed so they then sent it to collections! So after 25 yrs of loyal payments to them they screwed me! All they had to do was call but they were to lazy to do that! Us Cellular is horrible service and I wouldnt reccomend it to anybody!!!! If I could leave 0 stars I would!!!!!!