They picked up yhe car quickly and when they said they would. They deliverd the car exactly on schedule, the driver was nice, and there were no problems at all.
Response from US CAR-GO FREIGHT LOGISTICSJun 25, 2024
Thank you for your feedback! We're delighted to hear that the car was picked up and delivered on schedule. It's great to know that the driver was nice and that the entire process went smoothly. We appreciate your kind words and look forward to assisting you with your future shipping needs.
SB
Semil B.
Transport
In the Car business you are always looking for dependable and reliable transport service. Peter has earned our buisness. The line of communication and service was impressive, the price was fair and overall experience was one of the best I have dealt with in a very long time. His company will be our goto first on all our transports from now on. We are thoroughly satisfied.
Response from US CAR-GO FREIGHT LOGISTICSJun 25, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you found our service dependable and reliable. Peter and the entire team are dedicated to providing excellent communication and fair pricing. It's fantastic to know that we've earned your business and that your overall experience was one of the best you've had in a long time. We look forward to being your go-to transport service for all your future needs. We're thoroughly satisfied to have you as a valued customer.
LZ
Lejah Z.
Great job
The whole process was great. Especially Eddy did a fantastic job, thanks.
Response from US CAR-GO FREIGHT LOGISTICSJun 25, 2024
Thank you for your feedback! We're thrilled to hear that Eddy did a fantastic job for you. We appreciate your kind words and look forward to passing along your appreciation to him. If there's anything else we can do for you, please don't hesitate to reach out.
HH
Hill H.
SCAM SCAM SCAM Some guy name Chris…
SCAM SCAM SCAM Some guy name Chris Williams gave me a price of $600 to transport from Detroit, Michigan to lake Jackson, Texas on the day of the pickup at the last minute they call me and try and charge me double I didn’t mind a few hundred dollars extra but to call me the day of when you had all week to communicate is just not the way you do business, hung up on me more than one time and offered to pay $50 dollars like that would make a difference they are 100% jokes and unreliable and don’t know how to treat customers I wouldn’t recommend anyone to use these guys EVER
WY
Wendy Y.
FAIL TO PROVIDE SERVICE AND NOT RELIABLE!
I've experienced significant difficulties with US CARGO. Initially, we agreed on a contract on May 17 for a car pickup on May 26, which was crucial as I was graduating and had a flight later that day. I paid a $200 deposit. Initially, the responsiveness from their representative was prompt, but after receiving my payment, the responsiveness drastically declined. As the pickup date approached, the agency simply disappeared (Jennifer Blake, also she lied to me that she was working on my pickup date and promised that she would get me a driver beforehand, knowing that I was leaving the city on the same day), leaving me stranded without the promised service. This lack of responsiveness and customer care has caused substantial inconvenience and stress.
- Misleading quote price. Don’t trust their low offer (even it is written in the contract it is not a true price!)
- Don’t count on them on time for pick up or responding to messages after you paid
- No compensation for any loss/trouble created purely on their side
Now, after two weeks past, yet my car was shipped, and I have to pay a much higher price (more than double for the initial quote!) to get my car shipped. Worst experience in my life! (this industry is insane since you could not rely on the price & timing info in a contract!)
Give one star out of five because there is no zero/negative choice. Avoid this company unless you have time & money to waste.
EB
El B.
Very rude
Very rude. Quoted very low rate, then increased by double. Attempted fraudulent contract! Please save yourself the headache and hassle! This is by far the worst shipping experience I have experienced!!
PB
Priscella B.
Kathy winters Scam Artist
Kathy winters. Kathy Winters Kathy Winters one of the greatest scam artists alive prayed on me with emails and text messages with a quote when I contacted her she guaranteed to pick up and I signed a contract she took the deposit guaranteeing that my vehicle would be picked up by 3:00 p.m. the following day at 1:00 p.m. I hadn't heard from her she called me when I called her back she claimed that another driver she found because her driver truck was in the shop but then first she goes on to say can I give her till Tuesday 5 days away for the holidays because trucks are busy then she go on to say I found a truck for $975 I advised her I signed a contract that said $600 $200 of which she already had and that's all that I was paying she claims she was going to contact another driver never contacted again never replied to Text messages never and never contacted me again I had to write a one just to do my review however my reading is zero my vehicle has not been picked up I advised her that it was an emergency that I get my vehicle for my job and still I have heard nothing from her and neither has she returned my deposit however they scam you in the contract saying if you cancel they get to keep your money it's criminal and everyone who's had this experience should file civil litigation and shut them down as I am
FH
Fred H.
Don’t use this company
They will take your money as a deposit and make every promise that the product is confirmed to be picked and ship. But it won’t happen. I have to get a lawyer to get any of my money back. A complete scam, please don’t use this company. I tried using them to transport 2 cars, I ended handling it myself. They said they would refund me, but hasn’t happened.