US CAR-GO FREIGHT LOGISTICSYour One-Stop Solution for Shipping Your Vehicle Nationwide. Easy, Fast and Reliable Auto Shipping Services.
US CAR-GO FREIGHT LOGISTICS (uscargofreight.com) has 251 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Claim this listingShipping & Logistics · Tampa, Florida
Excellent
Shipping & Logistics · Tallahassee, Florida
Excellent
Shipping & Logistics · Davie, Florida
Excellent
Shipping & Logistics · Boynton Beach, Florida
Excellent
251 approved reviews, newest moderated first
mark H.
After paying a deposit, and signing contract, car delivery was postponed two days, and tried to double the agreed price, demanded my deposit refunded, no response from company, would give a ZERO rating if possible
Roman Logistics L.
Excellent customer service
Response from US CAR-GO FREIGHT LOGISTICSFeb 19, 2024
We're here to make your transportation experience as smooth and hassle-free as possible.
Naveed A.
Merchant qouted me a price on 1/19/2024 to ship two vehicles and said they have drivers available today to ship both cars and that i needed to pay a security deposit to secure the driver. I paid the security deposit but merchant then was not able to find me a car. Every day for the one week they kept changing their price. Everyday this passed i had to continue paying storage fees for the cars at the facility they were not able to pick up. Everyday there was new excuse, new price , but never able to pick up. I finally gave up on them cancelled with them on 1/26 and found someone else to pick up the car and asked merchant to return by security deposit. It is now 2/12/2024 and i have still not gotten my security deposit back. Everyday they come up with a new excuse saying there is something wrong the bank gateway. I am still owed money for $175 and $120 for each of the cars. This company uses low ball offers to get you and then fails to perform. I have learnt my lesson. Never pay a security deposit. Thats how they try to keep you hooked as they keep increasing prices but even then cannot perform.
Response from US CAR-GO FREIGHT LOGISTICSFeb 19, 2024
Dear Naveed, We understand the frustration and disappointment you must be feeling after encountering such difficulties with our service. We truly value your business and aim to provide a seamless experience for all our customers. Please know that we have already initiated the refund process for you on February 13th. However, we acknowledge that the delay in issuing your refund has been frustrating, and we sincerely apologize for any inconvenience caused by our company policy regarding refunds. We genuinely appreciate your patience and understanding as we work to rectify this situation and ensure that you receive the refund you are owed if you have any concerns, please don't hesitate to reach out to us directly at [email protected] or at (888) 249-8840. Your satisfaction is important to us, and we apologize again for any inconvenience caused.
Bill A.
I used US CARGO for a coast-to-coast transfer. They are responsive and careful on the details. I will hire them again if I need and I highly suggest anyone who is in the market for auto transport and thanks to Mr. Adam Tran
Response from US CAR-GO FREIGHT LOGISTICSFeb 19, 2024
We look forward to serving you again in the future should you need assistance with US car-go
Himalautotrnasport I.
Very professional and friendly.
Response from US CAR-GO FREIGHT LOGISTICSFeb 19, 2024
Your trust means a lot to us, and we're grateful for the opportunity to serve you.
Lori T.
I definitely recommend US Car-Go Freight!! Noah Jenkins did an awesome job!! He was very helpful and extremely patient being It was my first time having a vehicle shipped!!!
Response from US CAR-GO FREIGHT LOGISTICSFeb 19, 2024
Providing excellent communication and attentiveness is what we strive for with every customer interaction.
Adriel W.
Very good company
Response from US CAR-GO FREIGHT LOGISTICSFeb 19, 2024
We're thrilled to hear that you had such a positive experience with our company.
Keenan
Great service !! Thanks Adam
Response from US CAR-GO FREIGHT LOGISTICSFeb 19, 2024
Thank you for taking the time to share your experience with us! We greatly appreciate your feedback.