US Bath StoreReviews of usbathstore.com

Still don't have resolution on our stripped contemporary bracket.

The cost of the faucet was out of line with the value. Unfortunately this company was the only retailer that had the faucet available when I needed it, otherwise I would not have purchased from them.

This is a bummer. I tried a similar chair in a hotel and it was great. I have paraplegia so need a sturdy seat. I ordered a custom size depth which was made correct. But the legs are too short by about 4 inches (14 in high seat) and they are not adjustable. The screws holding the seat to the legs don’t have locking bolts and the metal has a 1 inch wide hole (like an adjustable sliding width) so I think it will always be jiggly even if I can fix the height. Also the underseat metal is square and the legs are circles so it’s not a tight connection. Communication was good when ordering.

Item ordered arrived with concealed damage and also was not the specific item that was ordered initially. We have responded under the terms of the return policy, with pictures of the box as required, inside of 2 business days, but have not gotten authority to return the damaged item in ten days time. The delivery was delayed some from the vendor it appears, too, after an initial Jun 3 order. Delivery was made on July 9th. The incorrect and damaged item is still in the foyer at our residence on July 19. There has been always a reply when something was sent in communication about the order by email, but so far no information about the processing of the claim or an authorization on when and how to return ship the item.

I ordered the product one month ago and it still hasn’t been delivered. While delivery may be outside of U.S. Bath control, it is your responsibility to select reliable shipping services. Wish I could review the product but don’t have it yet to review.

The entire lights are off everywhere. We ordered a new panel for the light but have NO idea how to install it... but nothing works, the lkight on the fron, the lights when you open the cabinets and the clock et.

Order came late. Color wasn't exact as shown. Instruction wasn't the best.

After 2 weeks they told me they don't have my item