US Bath StoreWe offer a wide selection of the finest vanities, bathtubs, showers, toilets, and medicine cabinets at the lowest prices available on the internet. If you are looking to upgrade or renovate your bathroom, you couldn't be in a better place!
US Bath Store (usbathstore.com) has 193 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Matt
Little to no product knowledge to help support customers decision making in sauna heater/controller purchase. Due to this it cost considerable money to return something I wasn’t suppose to return and ended up having to rebuy… of course I bought from another company when I had to rebuy cause of the terrible experience
lynn P.
I ordered a mirror and a week later inquired about when it might ship. They said the shipping cost is now $150 more than the original invoice and did I still want the item. This after advertising the item was on sale. I plan to sue if they reneg on original price.
Alexandra H.
Scam Fraud BE AWARE Let’s see I ordered then a week after paying through Zelle they wanted additional shipping costs. I canceled the order and they have not returned through Zelle back. They sent a Mercery website to gain access to my banking account and now no one is responding to me
Raphael Y.
We ordered 4 and you send us only one and we still did not get a credit from you
Response from US Bath StoreMay 30, 2024
I'm sorry about the incomplete order. We only charged you for one of four, but if you wish to place an order for the other 3, we can send you a new invoice.
Amy T.
Horrible experience and customer service.
E. A.
Initial response was delivery in about 9 days. On day 8 I receive an email saying the item is now out of stock and the offer an alternative of a different size-- for a SHOWER PAN! if you order a certain size, that's obviously the size you need/ want, not 6 inches larger! Super annoying and a HUGE delay in our project now! They are definitely a 2nd rate shop!
Denise T.
Everything
Judy H.
Horrible Experience. This company uses a terrible freight company - they dropped my mirrored cabinet in front of trash cans - no signature, not even a doorbell ring. When I contacted them about potential missing pieces, I had to email them repeatedly to get a response. Not timely customer service. I do not recommend them.
