USA Service Dogs assists thousands of people around the country with bringing their service dogs and emotional support animals with them in public, whether their disabilities are readily apparent or not. Putting your service dog in "uniform" with a vest and ID card goes a long way towards eliminating the hassle commonly encountered by those with service dogs.
USA Service Dogs (usaservicedogs.org) has 1,723 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
usaservicedogs.org
Website
usaservicedogs.org
Category
Pet Stores
Location
Farmingdale, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
It was quick and easy and had all the requirements avaliable.
Response from USA Service DogsFeb 15, 2026
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
QU
Queen
The IDs exceeded our expectations
The IDs exceeded our expectations. They look so professionals and the vest fit perfectly. Thank you for this experience.
Response from USA Service DogsFeb 14, 2026
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
ME
Melody
Super easy
This site was so easy to use. Instead of have things mailed to me, because I didn't know if I'd get it on time, I did the download. It was great.
Response from USA Service DogsFeb 14, 2026
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
CG
customerv.gaines
I received my items within a week and…
I received my items within a week and thought that was 👍
Response from USA Service DogsFeb 14, 2026
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
AS
Alessio S.
My experience was terrible
My experience was terrible. I needed the dog's documents to stay at home because my daughter suffers from panic attacks, as diagnosed by the doctors. They never gave me support. I haven't received a letter. I've been trying to register for fifteen days and can't. None of them can help me. #federalservicedogregistration #fidoshoptopdogproducts
Response from USA Service DogsFeb 12, 2026
HiThere, It seems yo may have mistaken us with a different service. We are usaserviceodgs.org and we would liketo remind you that There is no official government database of service dog registrations. All sites maintain their own registration lists independently of any government organization including USA Service Dogs. We would also like to remind you that according to the ADA, registration is not required and the only thing that is required by law to have a service dog is verbal assurance that your dog has been trained to be a service dog. Registration ID cards, certificates, tags, vests, etc are not required by law although many people find that having these materials with them makes their lives much easier because you're giving your service dog or emotional support animal a kind of "uniform" that they can wear that is universally and instantly recognized. Additionally, many business establishments, apartment complexes, and airlines require the use of registration paperwork and/or vests, tags, etc so we would advise you to check in advance about what is required. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
CH
CustomerTrish H.
I can now take my dog anywhere because…
I can now take my dog anywhere because of USA Service Dogs. Worth every penny spent. It was so easy on line to register and my package came really fast.
Response from USA Service DogsFeb 12, 2026
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
SR
Suzanne R.
Quick and easy
Quick and easy
Response from USA Service DogsFeb 12, 2026
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
ST
Stephanie
Everything is very professional
Everything is very professional. Customer service was fantastic when I made a mistake with my order.
Response from USA Service DogsFeb 11, 2026
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST