USA Service DogsReviews of usaservicedogs.org

Response from USA Service DogsMar 2, 2026

Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels: • Phone: 888-656-DOGS (3647) • Email: [email protected] • Live Chat: Via the help button on the bottom right side of our website Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation: • Monday - Friday: 9am - 8pm EST • Weekends: 9am - 6pm EST

Response from USA Service DogsMar 1, 2026

Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels: • Phone: 888-656-DOGS (3647) • Email: [email protected] • Live Chat: Via the help button on the bottom right side of our website Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation: • Monday - Friday: 9am - 8pm EST • Weekends: 9am - 6pm EST

Response from USA Service DogsMar 1, 2026

Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels: • Phone: 888-656-DOGS (3647) • Email: [email protected] • Live Chat: Via the help button on the bottom right side of our website Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation: • Monday - Friday: 9am - 8pm EST • Weekends: 9am - 6pm EST

Response from USA Service DogsFeb 26, 2026

Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels: • Phone: 888-656-DOGS (3647) • Email: [email protected] • Live Chat: Via the help button on the bottom right side of our website Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation: • Monday - Friday: 9am - 8pm EST • Weekends: 9am - 6pm EST

Response from USA Service DogsFeb 26, 2026

Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels: • Phone: 888-656-DOGS (3647) • Email: [email protected] • Live Chat: Via the help button on the bottom right side of our website Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation: • Monday - Friday: 9am - 8pm EST • Weekends: 9am - 6pm EST

Response from USA Service DogsFeb 25, 2026

Dear Venus, This email provides clarity regarding exchanges for items ordered incorrectly, such as vests or collars that do not fit your dog properly, as outlined in our general return policy (https://usaservicedogs.org/return-policy). We are happy to offer a free replacement if you contact us within 30 days of receiving your product to process an exchange for the correct size. We will gladly send out the correct item, provided the incorrect sized item(s) are returned to our office by mail. Please note that we will not charge any shipping or return fees for exchanges processed within this 30-day window. Exchanges requested after 30 days may be subject to a restocking fee. When returning a vest, please ensure that all associated vest patches are included with the return; failure to return patches may result in an additional charge. To facilitate the process, we require your order details so we can locate your purchase and process the replacement, along with the exact size you require. If you need assistance or wish to proceed with an exchange, please contact us through the following channels: * Phone: 888-656-DOGS (3647) * Email: [email protected] * Live Chat: Via the help button on the bottom right side of our website Our support staff is available to assist you during our regular hours of operation: * Monday - Friday: 9am - 8pm EST * Weekends: 9am - 6pm EST We look forward to assisting you with securing the correct fit for your dog.

Response from USA Service DogsFeb 22, 2026

Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels: • Phone: 888-656-DOGS (3647) • Email: [email protected] • Live Chat: Via the help button on the bottom right side of our website Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation: • Monday - Friday: 9am - 8pm EST • Weekends: 9am - 6pm EST

Response from USA Service DogsFeb 20, 2026

Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels: • Phone: 888-656-DOGS (3647) • Email: [email protected] • Live Chat: Via the help button on the bottom right side of our website Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation: • Monday - Friday: 9am - 8pm EST • Weekends: 9am - 6pm EST