USA MINTReviews of usamint.com

What has happened to the Mint? Poor customer service, horrible website, just flat out bad all the way around! I had ordered the new Morgan coins in 5/21. In October, I received notice coins were shipped along with a tracking number. Over a month later and numerous calls, I was informed the order was cancelled and a refund would follow (3 weeks later and more calls, it posted). I received a text in Mid-December that the coins were available and I was able to order 2. The coins arrived yesterday and found that both were not in the plastic protective shells. What is the value now!!! I have had "proof" coins arrive in the past with finger prints. Who is running this place?

USAMint.com is NOT the US Mint. The official site is USMint.gov. This is just another site that is named to confuse people.

Awful customer service - only interested in taking your good money and providing a bad service in return. Items ordered but not received. Live chat often unavailable and appears to be staffed by either bots or people not interested in helping. Complaint e-mail sent but no acknowledgment of receipt. AWFUL EXPERIENCE - AVOID.

I had bought from the US Mint previously without incident. However, I purchased a platinum coin for over $1,600 which arrived with a damaged case. I returned the coin to the mint and waited for a replacement. Since that time, March 2021, I have spoke to nine different agents all of whom assured me that my case would be expedited. It is now November, and still no results. Unfortunately, I am now forced to take legal action to either have a coin delivered or a refund. I will never do business with this company again.

Just got my order for the Morgan Dollars and they put the wrong coins in the boxes. I ordered Carson City and New Orlean coins and I got the correct boxes but the coins were all the same all New Orleans and no Carson City coins. So now I have boxes and COAs that don't match the coins.

Horrible service, bad website. No follow-up, no shipping info, no customer service. Waited on hold for 45 mins, listening to recording telling me they value me. Order was placed two months ago, never received, never shipped, order number is invalid. This is on a 2,000 coin. Typical Gov incompetence and failure. Will never buy from them again.

THE DEMOCRATES ARE RUNING ARE US MINT THATS WHY THE SERVICE AND ORDERING SUCK!!!!!

How in the world does the US MINT take an order and confirm it back in MAY send a confirmation on May 24,2021. Now on October 21, 2021. THEY SENT ME A TEXT SAYING IT WAS CANCELED AND YOU CANNOT CALL THEM!!!