UsaleatherjacketsReviews of usaleatherjackets.com

I ordered a jacket from USA Leather Jackets/PrimeJacket and had a very disappointing experience. The first jacket arrived too small, and I paid an additional $30 for an exchange. The replacement jacket arrived with a major defect — it said “LINOS” instead of “Lions.” The company acknowledged the issue and promised a full refund, but repeatedly told me they would only issue it if I closed my credit card dispute first. I did not feel safe doing that. Because of their delays and the defective replacement, I am now outside their 30‑day return window and left with two unusable jackets. I have filed a formal complaint with my credit card issuer and the CFPB.

I have been waiting for 10 days any updates, i payed over 250$ for 2 jackets that i require before Dec 20 and i tried many times to contact the costumer service without solution. I don't recommend it, i will have to start a claim with my bank to get a refund because the costumer service never contacted me back and never got a tracking number. Reading the reviews over here makes me regret to buy in this store

Didn’t send item over £100 don’t answer to anything. Had to claim back from bank

WARNING — DO NOT BUY FROM USALeatherJackets.com I had one of the worst online shopping experiences of my life with USALeatherJackets.com. My order arrived so poorly packaged that the box was completely destroyed during shipping — all I received was the shipping label. The jacket was lost in transit because of their negligence. I opened a claim with my credit card company, and USALeatherJackets told me they would only send a replacement jacket if I closed the claim. Against my better judgment, I followed their instructions. Big mistake. The moment the claim was closed, they stopped replying to emails, stopped communicating altogether, and I never received either a replacement jacket or a refund. They simply disappeared. Consumers need to be aware: This company uses this tactic to avoid fulfilling orders or issuing refunds. They pressure customers into closing disputes and then cut off communication entirely. Save yourself the headache. Stick to reputable businesses or at least companies with transparent, honest business practices. USALeatherJackets.com is absolutely not one of them.

The jacket is fine but I don’t care for the way it looks on me. Too short. When I asked to return it they kept asking why and then they asked for photos of the label and photos of the jacket with measurements including a ruler in the photos. Clearly they don’t want me to return it. The quality of the jacket is great but forget returning it if you need too.

I wouldn't believe one review you see on here. this company is extremely cheap with cheap products. They will then only communicate by email and delay, delay, delay.

Ordered a DI Jimmy Perez peacoat, looked great in the site pictures of the actor wearing one what arrived was a piece of garbage. It was crammed into a small plastic bag and when opened is was badly creased and obviously of very poor quality, it was so bad I wouldn’t even donate it to a charity shop so it went straight into the bin. Absolute rubbish

Very bad service i had a an event and ordered my jacket 23 days before the event and they still couldn't deliver scam