USA Leather Jackets is a shining star in the sky of high quality leather outfits. In a very short span of time, the company has established itself as a leading garment manufacturer and seller. It has become a one stop shop for latest and most beautiful leather jackets sold online. It has become synonymous with high quality clothing available at really affordable prices.
Usaleatherjackets (usaleatherjackets.com) has 166 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Fabric & Stationery · Las Vegas, Nevada
Excellent
Fabric & Stationery · Jersey City, New Jersey
Excellent
Fabric & Stationery · Pagosa Springs, Colorado
Excellent
Fabric & Stationery · New York, New York
Excellent
Showing 18 reviews with 4 stars · Clear filters
Rodrigo
The jacket I received looked exactly like the photos on the webpage, the color, the shape and the material were all real nice. However it had a chemical odor that wouldn’t go away. I contacted customer service via email and after a couple of exchanges they were able to give me a reasonable solution and an option to get a different jacket. In the end, I had an issue and they were able to solve it. So, great customer service.
Marcia K.
I followed the USA Leather Jackets refund policy guidelines & received prompt, courteous service from Customer Service. I was very pleased with Manager, Josh S. & his efficient response to my request for a refund.
Gabriel F.
My first jacket was too small soo they gave me a replacement and it fits
Ericka
The sizing was a bit off but customer service was excellent in working to refund/ exchange the suit.
Mark
The suit was very nice and the color was just what I was looking for. The suit was too small however but they made right by giving me a refund
Chris H.
I recently order the brown leather Saul trucker jacket from USA leather. The customer service was excellent and the quality of the product what exactly as described. I would definitely purchase additional products from USA Leather.
Mike B.
I ordered "loose fit" leather pants size XL. The price was low compared to leather pants I'd bought in the past (Wilson). Upon receipt I was satisfied with the quality feel of the leather. My issue was with the "loose fit". I regularly buy size 40-42 jeans, chinos, even dress slack to accommodate for my athletic lower body (larger thighs). Loose fit is my thing, I don't do tight. I could hardly pull these pant on they were so small. I measured the waist and it was 38". In retrospect, size 2XL or even 3XL might be needed in order to get a "loose fit" look and feel. I typically dont mind altering the waist in these situations. USA staff were responsive to my email inquiries in terms of exchange. A 70% refund was offered as the return process sounded arduous and kind of costly (Not sure what to do with pants that don't fit). I did agree when a $25 coupon was included with the refund offered. I will order the larger size 2XL, if they have one. Here's hoping.
Laura
Can’t say enough about Deborah and the customer service provided. Very responsive and helpful with my recent jacket order. While the jacket did not fit (order a size up if you are broader on the chest/shoulders, ladies, even in men’s sizes), Deborah worked with me to reach a successful resolution. Truly great customer care!