USA JacketReviews of usajacket.com

4.3275 reviews
Fabric & Stationery

USA Jacket

About USA Jacket

USA Jacket is a one stop platform for all those who are looking to buy authentic leather garments that are inspired from Superheroes, Movies, TV Series and Celebrities. We promise to deliver Jackets as per your expectations in very reasonable price on ...

USA Jacket (usajacket.com) has 275 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: usajacket.com
Website: usajacket.com
Category: Fabric & Stationery
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 8% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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USA Jacket reviews

275 approved reviews, newest moderated first

Lee A.
Mar 19, 2020
Great Coat, great service
The cost I bought is a great design, fits well and is well made. Even better than expected. Delivery was very quick and customer service was great.
Response from USA JacketMar 21, 2020
Dear Lee, We are unbelievably appreciative that you took the opportunity to leave us this note. Our organization esteems put consumer loyalty as top need and we are focused on our clients. Its clients like you that make our activity magnificent. We anticipate serving you once more.
BT
Mar 19, 2020
Very good
The jacket I bought was too small for advertised size. I contracted customer service and the larger size was immediately sent to me. The quality of the jacket is very good and it wears well. The customer service is excellent. I am very pleased with my experience
Response from USA JacketMar 21, 2020
Dear Bella, A debt of gratitude is in order for leaving us such a brilliant review. We are happy that you and your family adored our services, our committed staff will be satisfied to learn of your high applause. They work determinedly and it will give them incredible support to continue doing what they are doing.
Cristos K.
Mar 13, 2020
Great experience and product!
After a slight delay in processing, a choice I was asked to make regarding my jacket, the order was completed and delivered in record time! Jacket fits well, looks to be made very well and has produced an all around great experience. Customer support was outstanding, they asked me for a clarification and answered some of my questios throughout the process quickly and accurately. There are a lot of fly by night operations out there but this isn't one of them. Thanks!
Response from USA JacketMar 14, 2020
Dear Cristos, Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.
Cathie Jo S.
Mar 9, 2020
Their customer service was wonderful…
Their customer service was wonderful and very responsive. Sadly, the jacket's sleeves were too small for my son (he's been lifting weights), but the jacket was very nice and of high quality. He was very sad that it didn't work out. I'm a little perplexed by the "refund" process as the shipping to get the jacket back is a little pricey, but they offered many options to try and make the situation "right" and have a happy customer.
Response from USA JacketMar 14, 2020
Dear Cathie, We should have caught this the first time but we didn't. These mistakes have been hard (and expensive) lessons to learn. We're using your feedback to improve our selves. We remain committed to doing anything we can to fix the issues you experienced, Thank you for your precious feedback.
Dave
Mar 6, 2020
Receive the item ordered as expected.
Receive the item ordered as expected.
Response from USA JacketMar 14, 2020
Dear Dave, Thank you for the feedback we are hoping to see you again.
Marc
Mar 5, 2020
Lots of great products but difficult return process
They have a very interesting selection of items. I ordered two items. I liked one, but the second did not look like the photos (bulkier). It took a while to get them to accept a return (hence dropping one star) but they eventually did (hence the four stars). They would get so much more repeat business if they were friendlier with returns
Response from USA JacketMar 18, 2020
Dear Marc, Your comments will ultimately aid us in continually improving our products and services. We want to continue to meet and exceed your expectations. We genuinely hope that your experience with our store was one that was positive and memorable. Warmest regards, Customer Service
Mark H.
Feb 26, 2020
The jacket is really excellent quality
The jacket is really excellent quality! My wife loves it. We bought the Rising Sun Stumptown jacket. Will likely buy more for some friends.
Response from USA JacketFeb 29, 2020
You’re the BEST. We loved working for you and look forward to working with you again one day! Wishing you all the success in the world
Ad P.
Feb 18, 2020
Jacket a bit small but service is great…
Jacket a bit small but service is great was iffy about it at first but its greAt Quality
Response from USA JacketFeb 24, 2020
Dear Ad, Thank you for your precious feedback.

USA JacketReviews of usajacket.com

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About USA Jacket

About these reviews

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USA Jacket reviews

Great Coat, great service

Very good

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Receive the item ordered as expected.

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