USA Clean Energy Association & Revolution SolarReviews of usacea.org

Communication through installation was top notch. Utility inspection completed the end of January 2024. I called for 2 weeks to get an update. Only when I requested a quote for a new system was I finally able to get ahold of someone reaching out about the sales opportunity. I was connected with a David Manzo which only could tell me the system was activated after the utility inspection. After sending pictures of my circuit breakers and switches on was told engineering would look. Two weeks later no update. During that time I received another sales call and was put in touch with someone else to send that same pictures to to be reviewed by their monitoring team. After a week of no real updates I am being told the the panels take about a month to be in full affect after they are turned on. That was Tuesday March 5th and I was told they were turned on at the end of January. Still ZERO production. I need someone to own this until resolution and things are working. The Fact i have to chase them down every step of the way since the beginning of Feb and still cannot get someone to fix it is absolutely absurd. So instead of referrals when people inquire I look like a fool that got scammed.

I want to give 0.. money wasted. Can't reach anyone from this company. This is a scam... don't go with them.

Whatever you do stay away from this company they are lairs and a deceitful company. They do not respond to phone calls or text messages. They tell you everything but the truth and promise, to fix or replace any broken or defective parts problems, all of which is not correct. well i have a problem, loose fittings and conduit where in the world are you crooks hiding. Come fix what you did wrong. The installation is sloppy, now the conduit from the disconnect has come loose and exposing wires. Taking my money and run. Time for a class action! 217-825-825-5625

Do not trust revolution solar! I use them to install a solar system on my home. Those are were delays, overall. The installation went well. The problem with this company occurred after the installation. Following the installation, Revolution, solar told me they would be sending some placards for me to install on the solar equipment as directed. They further directed that I should take pictures of these placards on the equipment and send the pictures to a revolution solar agent. The placards came, I took the pictures after placing the placards as directed. . According to Revolution solar, this was all that needed to be done for my utility to approve the solar system so that I could turn it on. After a few weeks, the utilities still had not approved the system. I was told I was lacking a placard. Revolution solar did send out a person to place this placard they said I was missing. I took a picture again and again. I sent the pictures too. Revolution solar. Still, the utility did not approve the system so that I could turn it on. I called Revolution solar again and they told me I still was missing some placards. They told me they would send new placards as soon as possible. About 3 weeks later, more placards arrived. These placards were identical to the placards I already had placed and photographed and sent to Revolution solar. Nevertheless, I put up the new placards right beside where the same placard previous place had been. Again, I took pictures and sent the pictures to . Revolution solar. Still, per Revolution Solar, the utility had not authorize me to turn on my solar system. I contacted Revolution solar again. They stated that they would find out what the problem was and that they also would make my first two installments on the financing for the solar system that had begun. On one phone call, a revolution solar representative told me that the reimbursement for these two installments had been sent to their finance department to send to me. This never occurred. I continue to contact Revolution solar to see why the utility still had not approved the solar system. My utility company sent me a document stating that they needed more information. I contacted Revolution solar who stated that they would take care of providing this this additional information. I continued to contact a representative of revolution solar regarding my not being able to turn on my solar system. Finally, after weeks/ months of contacting Revolution solar regarding me being able to turn on my solar system, I received notification from Revolution solar that the utility had approved the system and that I would be able to turn it on. I contacted a representative from Revolution solar regarding how to turn the system on. Their representative directed me to pull a switch on the installed equipment. This I did. I believed the system was working. However, when I got a very high utility bill, I checked an app on my phone. Phone. This app showed that the solar system had been operational for a brief time in November 2023. This time was before I had even received authorization from the utility to turn the system on. No kw appeared to be generated by my solar system. Very concerned as my solar system supposedly has been operational for more than 2 months, I attempted to contact Revolution solar. Despite calling multiple times and at various times of the day, despite leaving numerous messages on several different numbers I have for Revolution solar, I have been unable to reach anyone. Anyone. Further, no one from Revolution solar has contacted me. I saw on other reviews of this company that the same has occurred to other people. Because my utility is aware that I have a solar system, I no longer am eligible for budget billing. Therefore, rather than having a solar system reducing my monthly expenditures, my expenditures have more than doubled. I am a 75-year-old woman living only on retirement income and I no longer know how I can afford to pay these much higher utility bills plus the installments for my solar system. Due to revolution solar long delay and getting my system operational, due to revolutions solars failure to reimburse my first two installments as they said they would, due to revolution solar not returning my calls regarding the operational status of my system, I have found this company to be little better than a scam. I believe wholeheartedly in the benefit of solar. But, I believe this company took advantage of my desire to do something to help the environment in order to profit at my expense, providing no service and providing no warranty or assistance with their system. I only hope that my experience might help someone else who is considering purchasing a solar system through revolution solar..

I am having a nightmare of an experience with Revolution Solar and has left me with more dissatisfaction and disappointment. Sales team was good at their job with baking people in. They do not mention how to go about getting the ComEd Rebate or how to get the incentives which was a big selling point. They do NOT mention that the ComEd Rebate will effect your billing. So you are excited to receive the rebate but they fail to mention that it will cost you your metering credits. Call ComEd Green Power Connection Team before you get the rebate and BEFORE signing with Revolution Solar. It may show that not taking the rebate has long-term financial benefits as your supply credit goes to zero if you take the ComEd Rebate. Our Project Specialist, Kelvin, has gone unresponsive. His voicemail says to text him and he hasn't responded via text in months. During this process, they didn't have the contracted model of panels so they increased the number to offset the difference. They installed them and haven't sent over the documentation which is important to have to get the ComEd Rebate (if I even decide to take the Rebate). The install was a nightmare - Not only did we not receive the contracted panels but once they installed the panels, wires hanging down which pushed the approval for the inspection for months. We couldn't get their install team back out for a few months, we finally were able to get the go-ahead from the city. Completion then took another month and a half. They really should have made it clear that it may take longer than the estimated time given. (Shout out to Rodney after install. He was incredibly helpful and is the only person that delivers.) During install, the modem to monitor the panels through the app, didn't work. That prevented us from having Revolution Solar from organizing the panels in the app for us. I cannot get someone to call me back for that either. There are so many promises given that are not being followed up on. If you want to go solar - do your research. It's great that they were used for large corporations such as Cubs and Bears but for the regular folks that want to save money, this was a big mistake and I am thoroughly disappointed.

Super great to work with at first. I had frequent emails from the start and the system was installed in November 2023. Not a lot of communication since then. One crew installed the brackets another crew installed the panels. The panel installers said that something wasn’t hooked up correctly and 4 of my panels were not connecting or responding. I was assured someone would come back and take down all the panels and put them. Back correctly. Communication since then has been sporadic. Last communication was in January and the gal said they were waiting on the inspection and that a crew would come earlier on the day the inspector came. My payments for my system started 2/20/2024 and I can’t get ahold of anyone. Last week I received the infamous’have you thought of going solar- how about we set up a call to discuss how you can go solar for no money out of pocket’ I thought what the heck - I’ll bite and maybe it is the same outfit peddling solar. I get transferred to a super nice gal who says- my notes show you already signed a contract for solar- do you remember doing that in October 2023. Well yes ma’am I sure do- but my system doesn’t work and I can’t get ahold of anyone. She assured me she would have someone reach out in 24-48 hrs. Whelp- I’ve received no contact. I just want to be able to use the system and have it work. I’ve filed a report with the BBB but don’t know what else to do. I’m paying 50k for this equipment to just cover my roof. Any suggestions three 1 nine 5 six zero five 9 four three.

Like others have posted, these guys will not send my IL Shines Rebate check even after months of follow-up. They know that their failure to do so will cost me thousands of dollars on top of what’s owed to me. Their only response was to tell me that an employee has been placed on admin leave and they were “looking into it.” Not exactly comforting. Further, I learned that they hadn’t registered the warranty with the insurance company a year after installation, meaning I was sitting with an uninsured 40k system on my roof, unbeknownst to me. They can professionally install a system but they have zero back end support, let alone the kind of white glove support one would expect from these expensive installations. Avoid them. I’ll be reaching out to lawyers and the IL AG end of next week if they don’t fix it.

I have tried and tried to get ahold of this company. I had solar panels installed. Electric ccmpany cannot get ahold of them either. I'm contacting the Attorney General of Iowa. Can't turn them on til they contact electric co. They told me it would be $17,000. It is $35,000. But the problem is they don't answer any number or email. Can't turn them on until they contact electric company. Meanwhile I'm paying my electric bill and for the loan. Everything they say is lies!!!