Salima
After putting my order
After putting my order, i was charged 30 euros just for shipping which is ok, I understand it is how fedex charges. Anyways, i had to receive the drops on 6 of may . However after back and forth emails ( i was told that they will cancel the previous order and put a new one) i got a new email which said I should expect to receive my new drops on 14th which again is fine. After the covid I understand that shipping remains very much affected. Again, after two days, I received another email saying i will receive the drops on 17th. I am leaving the country where I ordered the drops from, on 16th . I have left couple of messages to Emma, however everytime i get “i will send your message to x and y”. “I will update you”. Do not expect customers to wait for ages or make sure you get back to them if you tell them so. Overall, anyone who wants to buy This product, make sure you order it a year before you expect it to arrive.