Tania R.
Weightless 123
Weightless 123, no order received, tracking number not working , phone lines constantly engaged , no one replying to emails . Extremely poor customer service.

123 Diet is a dietary supplement-based weight loss company with offices in the United States, Australia, and New Zealand. We believe that anyone can achieve their health goals with the right mindset and diet plan. We also strongly believe that great support is one of the most pivotal factors that goes into successfully losing weight. *Individual results may vary.
123 DIET (usa123diet.com) has 75 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pharmacy & Medicine · Lehigh Acres, Florida
Excellent

Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent

Pharmacy & Medicine · Orlando, Florida
Excellent
Showing 16 reviews with 1 star · Clear filters
Tania R.
Weightless 123, no order received, tracking number not working , phone lines constantly engaged , no one replying to emails . Extremely poor customer service.
Leila S.
Your drops and tablets were out of date and still didn't work, even though I followed them for two weeks and when I asked for help, I didn't get help.
Hakima A.
It just doesn’t work as it says on the website, it’s been month but it hasn’t shown any results yet
Response from 123 DIETJun 5, 2023
Hi Hakima, I have sent you an email to find out where you are going wrong. The only reasons this would not work is if you had no weight to lose or you are not following the instructions correctly. But don't worry we will help you and get it working so you can lose your excess weight. Emma
Mohammad Mazloom H.
Written wrong address on package on my package lost at the first , asked for replacement and they sent short order and ask again my third package on the way , and we couldn’t start our diet, very poor packaging and order checking. Never shop again from America, I will order in future from Australia branch. Sadly. 👎👎
Response from 123 DIETJul 12, 2023
Mohammed, we do apologize for this. This is not something that usually happens and we had new staff helping out. The error with this has been repaired. Always here for you. Emma
Salima
After putting my order, i was charged 30 euros just for shipping which is ok, I understand it is how fedex charges. Anyways, i had to receive the drops on 6 of may . However after back and forth emails ( i was told that they will cancel the previous order and put a new one) i got a new email which said I should expect to receive my new drops on 14th which again is fine. After the covid I understand that shipping remains very much affected. Again, after two days, I received another email saying i will receive the drops on 17th. I am leaving the country where I ordered the drops from, on 16th . I have left couple of messages to Emma, however everytime i get “i will send your message to x and y”. “I will update you”. Do not expect customers to wait for ages or make sure you get back to them if you tell them so. Overall, anyone who wants to buy This product, make sure you order it a year before you expect it to arrive.
Fariba
I did not lose even one pond. I am so sorry to pay $100. It was a BIG LIE. I am so mad...
Response from 123 DIETOct 28, 2021
Hi Fariba... Im so sorry you were not able to follow the diet correctly, as we have a 100% success rate for those that do.. Please contact us at [email protected] or on our 24 hour customer support on FB so we can help you achieve your goals by sticking with the diet and program like we have ten's of thousands of other people. Good luck with your weight loss -Carolyn xx
Deanne C.
I have another review on here that I can’t remove for some reason. It was about customer service. While the customer service was phenomenal and they fixed the situation, unfortunately the TASTE of the drops is something I just can’t do. So I have officially wasted my money since I can’t get past the bad taste in my mouth. I’ve thrown the drops away. Thank you to Emma who for a new bottle to me quickly after FedEx lost my original package but, the taste is not for me. I can’t do it. I’ve seen no other reviews about taste which I’m very much surprised about. The taste is a combination of menthol throat spray, flowers and robitussin. I am highly allergic to flowers so perhaps my sensitivity towards that affected the taste. Either way I can’t use this product so 1 star for me. EDIT: the issue isn’t training my body to stop eating sweets. You’re under the impression that I like sweets when I don’t at all. I actually eat very healthy. I have an overactive hormone in my body that makes me think I’m hungry when I know I shouldn’t be and I wanted to just use this as an appetite suppressant instead of being on other type of drugs that have bad side effects. So no- customer support wouldn’t have helped me whatsoever and I did waste my money.
Response from 123 DIETJul 13, 2021
Hi Deanne. We have 24 hour support and I so wish you had used that so we could guide you so that you did not waste your $$. I hope you still have it so we can show you how to use it. We all gain weight my eating things that are not good for us, but generally taste good, so we train ourselves to like sweet things or as you say in your case you have a hormone making you hungrier. When we taste some thing good for us, we don't always like it and need to change again our tastes. However some love the taste and others just get used to it. You can add it to a little water whilst you train yourself to like healthy foods or in your case then be able to eat less and things that are good for you. Rather than hold under your tongue you can swallow with a little water. It is only 2 small squirts. So please don't waste it, you can see every one loses weight so fast with this and it is easy to keep off. A small period of time for years of a healthy body. If you are just wanting an appetite suppressant then I am happy to send the maintain capsules, these are for appetite suppressing with out the need to use the drops for this if you are just doing it to eat less rather than use the plan. Please send me an email [email protected] I really want you to have a positive experience like other do. Always happy to help. Emma
Bridget G.
The product makes me sick eveytime i try to take it, face gets red and hot, shortness of breath and nauseous. I am extremely dissapointed i really wanted to be able to take them and hate that it was a waste of money for me.
Response from 123 DIETMar 6, 2021
Hi Bridget. This is not a side effect of the diet. It sounds like you may have not been well at the time of taking this. You may have been taking too much. The dose is 2 tiny squirts. If you were eating the incorrect foods on this and not following the plan you can feel ill and also while you are detoxing which is normal when losing weight. Please contact us for support so you can continue to lose your weight. Emma