Figured'Art USAReviews of usa.figuredart.com

I appreciate that someone does their job and follows through if a problem arises. I will buy from them again and again. James is so wonderful.

I had a problem with the canvas I received, and Stephen fixed it without hesitation. He responded to my email quickly and was courteous and considerate. He even added a coupon code for my next purchase.

I chose 5-stars even though I received a damaged canvas. I feel the packaging was very inadequate to protect my oversized canvas. But the customer service has been excellent. James did a great job in helping me to repurchase a smaller, more standard sized canvas. I have been very satisfied with previous purchases with Figured Art and look forward to receiving this next project!

Jacel helped me to change an order that I had placed. I forgot to ask for the third piece to be framed. When I wrote to them, I was expecting it to fall on deaf ears. Not so! They changed it and there was no problem getting me exactly what I wanted. I can't wait to give them to my sister!

Thank you for replacing the wrong parcel. I really appreciate it.

My first order wasn’t processed 100% correctly, and it took awhile to be resolved. However, it was 100% resolved, and I was offered a discount on my next order. I enjoyed my first painting so much that I took advantage of a buy-two-get-one-free offer and moved up from beginner to intermediate. Thanks for a great product and customer service!

I began using Figured'Art about 5 (?) years ago. I found it to be very therapeutic and gave me a way to be artistic. I have five completed canvases around my house and receive many compliments on them. About 3 years ago I bought 3 paintings. I did not touch them until about 2 months ago, when my mother went on hospice and I knew I could use painting as a way to move through this part of life. Of course by now the paint was dried and unusable. I contacted FA for more paint. I received it but found that the paint and numbers had changed. I contacted FA, not expecting much, but Dorothea has been awesome. She was very responsive in communication and worked with me to find solutions. She refunded one set of paint and is sending me paint that will for sure match my next painting. No hassle at all! I will continue to use Figured'Art USA and highly recommend others do the same!

Had an issue with a wrinkled canvas. Janet of Figured'Art communicated with me regarding it. When her suggested remedy didn't correct the issue, she arranged for a no-charge replacement. I find the materials from this company to be of high quality, and this event to be an exception. Also exceptional was the customer service. I'll buy from them again.