Us Moving servicesReviews of usa-movingsolutions.com

Ryan on April 25, 2022 gave me a reasonable moving quote from Jacksonville, FL to Illinois. All advanced payment made and confirmed with a moving date of May 11, 2022. On, May 6, 2022 Nick called to increase the amount to another $437.25 stating he didn't want me to pay more on the day of moving that could increase thousands of dollars more. He used scared unprofessional tactics that lead me to believe I should pay so to not pay thousands of dollars more once the movers arrived. Everything would have been fine if Nick hadn't called to bully me with an increase. Finally, only one man came to unload my property up to Illinois, had more than 10 boxes (marked fragile) bashed in, all my garment boxes flipped upside down and sideways in his truck, and three rubbermaid containters broken. I usually promote good and excellent reviews; but, after pondering the experience I had with USA Moving Solutions I can not. Ryan is the only nice thing to say about USA Moving Solutions.

It doesn’t matter how accurate your inventory is, they will find a way to charge you more than the initial estimate.

Thanks for all your hard work. Very professional and respectful. Hard working, fast moving. They did a great job. Went over and beyond by disassembling a bed frame at old home and marking sure they put it back together at the new location.

If I could rate 0 I would. You start with the initial pricing. That’s great. A company they sub contract comes out they provide you numbers and who to call and an “emergency line” that never gets answered. All the numbers and initial agents who helped you are no longer able to be reached. All in all I ended up paying OVER $1500 MORE than what I was originally set to pay. At this point you CAN’T back out because you’ve already signed and accepted services. Unprofessional, dishonest and I’m never recommending them.

The absolute WORST service I have ever experienced in my life. They will give you a price and then continue to increase it. They will promise 7-21 days and then tell you the 7-21 days doesn’t start until your first available date to receive your things. They had my belongings sitting in a parking lot for 4 weeks before the driver even started driving to me. Then told me it would be an extra $1k to transfer my belongings to another truck. None of the customer service staff will return your calls. I would NEVER recommend this company even to my worst enemy.

Moving is very stressful, this company made is very very easy for me and my family. They were on time, very quick, and all of my things were in perfect condition after the move. I am very thankful for them because I could not find another moving company who was on top of their work and affordable. If you want a stress free move I would 100% recommend this company.

The best moving service there is. All of the people were very nice and helpful. Pricing is very affordable as well. All of my furniture was handled with the best care, and nothing was damaged. Every employee there is very respectful and willing to help with anything you need. If your moving make sure to do it through USA moving solutions, you will not be disappointed!!

This company is dishonest!! They gave me a great story about how they need to fill their truck and will give me such a great price. It is all a made up gimmick to get you signed up!! Then they hire another company who does a great job of picking up your stuff, but charge you more for everything!!! Even though the original agreed upon amount of goods didn’t change, the price drastically jumps up because they say there are special circumstances. Then they say all my things go into storage. (I was told they needed to fill the truck…. What a lie!). Then when the items have been delivered, all of a sudden, I now owe a huge storage fee!!! This is a dishonest company!!! Find someone else!!! Or plan on paying a lot more than you agreed upon! Response to your reply: my original quote was included the facts that I had a safe weighing 405 pounds and a bunch of white 5 lb buckets and 10 lb cans. Yet when the moving company came, they said it would cost an additional $800 to move those things because they were heavy and bulky! I called you and fought this issue, but your response was that even though you knew clearly what I was bringing, the fine print of the contract allowed the company you hired to add these charges!!! I paid the extra money but the guys doing the move were nice and took extra items as a favor to me instead of just charging me more.