USA LLC FilingReviews of usa-llc-filing.com

Response from USA LLC FilingAug 12, 2026

Hello Alfredo, Thank you so much for taking the time to share your experience. I'm sincerely sorry you did not receive the care and assistance we hope to provide and maintain. We genuinely care about making the entire incorporation process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely take care regarding our customer's goals. We hope to establish ourselves as a personal and reliable filing assistance service through continually learning and consistently providing great support. Each of our customers receive Order Confirmation emails which outline their purchased services and when those charges might occur. These emails are especially important, as 100% of our services are tax deductible for you and your business. We additionally provide these emails to ensure that our customers are able to review their order and hope they will reach out if there are any discrepancies, prior to our services being completed. We're of course always happy to accommodate our refund policy, which honors a 100% reversal of all charges made and a complete cancellation of all services ordered, so long as it is brought to our attention prior to our services being completed. I have reviewed your account and can see that we successfully formed your LLC with the state. I'm also happy to see you were able to get your money back. However, to reiterate, we are grateful for your feedback and appreciate the time it took to share this and if you would like to contact us directly, you can reach us at 1(877)-552-4102, and I'll be happy to address any further frustrations you may feel. Ultimately, we wish you great success with your newly formed company and as always, remain available to assist further. Best, Kristen, Customer Support Team USA LLC Filing

Response from USA LLC FilingAug 3, 2026

Hello Kenya, Thank you for taking the time to share your experience. We are indeed a third-party filing service working with hundreds of business owners every day to assist with the entire incorporation process. To clarify, our State Filing Service is a one time fee, although we do continually offer our expertise and assistance to our customers whenever possible. We do not offer any monthly based subscription services; however, we do offer two annual subscription services, our Registered Agent Service and our Business Compliance Service. I've just attempted to reach you over the phone but was unsuccessful and I could not leave a voicemail, as the phone number provided is inactive. We have searched our database and we regretfully cannot locate any messages or emails sent, tickets formed, or calls made by you. I've also reached out over email. I would sincerely love to connect and discuss your concerns, and further clarify your purchased services with us. We're very happy to work with you in getting your LLC set up as you would like, and I look forward to hearing back from you. Best, Kristen, Customer Support Team USA LLC Filing

Response from USA LLC FilingJul 31, 2026

Hello Elizabeth, Thank you so much for taking the time to outline your concerns with us. We are quite disappointed to hear that your experience was not as you had hoped. We have several contact routes available to ensure that our customers can easily communicate with us whenever necessary. We have a direct messaging line on our website and in our customer's Business Portal, in addition to an active support line and email address. We have searched our database and we regretfully cannot locate any messages or emails sent, tickets formed, or calls made by you. I've just attempted to reach you over the phone but was unsuccessful and I could not leave a voicemail, as your voice mailbox is full. I've also followed up with an email, but we would sincerely love to connect and discuss your options to rectify this matter. To help clarify our services, you ordered our standard State Filing Service and Registered Agent Service. Our standard processing service fee is $149; however, this is in addition to the required Secretary of State's Business Formation fee, which varies state by state. Your particular state's filing fee is $100. What you are referring to as the $199 "mail service" is our Registered Agent Service, which was only charged to your account because it was included in your order with us. A Registered Agent is not a mail service, rather it is an appointed position required for all LLCs in all 50 states. However, we're happy to work with you in getting your LLC registered as you would like. You received order confirmation emails immediately after placing your initial order with us which outlined each of your purchased services and when those charges would occur, although I'm very happy to help clarify further. We look forward to connecting with you as soon as possible regarding this matter. Best, Kristen, Customer Support Team USA LLC Filing

Response from USA LLC FilingJul 30, 2026

Hi Kenneth, Thank you so much for taking the time to share your concerns. We truly appreciate your feedback and are sorry to hear that your experience was not as expected. We genuinely care about making the process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely take care regarding our customer's goals. We hope to establish ourselves as a personal and reliable filing assistance service through continually learning and consistently providing great support. Of course, as you noted, we are happy to cancel and refund any orders prior to state submission, or any of which have been rejected by the state. You mentioned that you purchased our expedited processing option, and I'm happy to hear this expedited service was received, but this is unfortunately why your order was submitted to the state so quickly and ineligible for a cancellation when requested. Once we have submitted your application and paid the state filing fee, we're constrained to state regulations, and most states do not allow interference throughout their application reviewing process. With that said, we're happy you were able to get the application rejected by Illinois' Secretary of State office and grateful that you communicated this to us so we could process your cancellation and refund. We wish you all the best with your business moving forward. Best, Kristen, Customer Support Team USA LLC Filing