MANGUM J.
What I expect in a company
What I expect in a company. They told me it was back ordered, and was shipped and I was notified.

SuperSmart, a pioneer in nutritional supplements since 1992For over 30 years, SuperSmart has helped customers around the world restore and maintain good health through science-based nutritional supplementation. Since 1992, our mission has stayed the same: offer supplements of uncompromising quality, formulated on the latest scientific research and produced to pharmaceutical standards.Our catalog includes more than 400 products covering vitamins, minerals, probiotics, antioxidants, anti-aging formulations and phytonutrients, available as softgels, capsules, tablets, powders and enteric-coated pills. Every product is manufactured in GMP (Good Manufacturing Practices) and HACCP (Hazard Analysis and Critical Control Points) certified facilities located in the European Union and the United States.We are committed to clean formulations. Our range features Gluten-Free, Non-GMO, Additive-Free, Soy-Free, Nanoparticle-Free and Vegan-Friendly products, with full transparency on product origin, ingredients and dosages, so you always know exactly what you are taking and why.Our guiding principles have remained the same for more than three decades: quality, safety, efficacy and scientific validation. Each formulation is evidence-based, and we document the research behind our ingredients so customers can make informed decisions.Ordering from us.supersmart.com is simple, with reliable delivery across the United States, a subscription program for your daily essentials and loyalty discounts for returning customers. Our customer service team is available at [email protected] and is happy to help with any question about products or orders.
SuperSmart USA (us.supersmart.com) has 790 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Personal Care · Orlando, Florida
Excellent

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790 approved reviews, newest moderated first
MANGUM J.
What I expect in a company. They told me it was back ordered, and was shipped and I was notified.
Steve S.
Supersmart USA are at the top of the vitamin game. The Best quality and the Best service... Thanks so much for doing what you do! Steve
bee
I have been a customer in Europe for years and when I moved to the US I was really happy I could continue with my favorite vitamines and supplements. I love it!!!!
charles P.
no problems, content, quick and easy
Debbie
Excellent quality. Shipping always earlier than expected. Will keep using this company.
SAVICH J.
Great quality supplements. Therapeutic level. Supplements that are not easy to find. Thank you!
GJS
Great unique products at fair prices with occasional discounts.
a G.
Lack of information to customer about status of the order. Don't hold up total order when one item is out of stock. Supersmart has never contacted me, I have to always contact them to find out "what's up?" (This has been MY experience.) In the past, email never worked no matter what I tried, today it finally did. Always had to call. (Yep, I'm again waiting on an order.) You have my payment, please keep me posted about the order, easily via email. Pretty satisfied with most products however I'm thinking about moving on. There are other quality products and top notch customer service out there with other companies, and it's all happening during COVID circumstances.
Response from SuperSmart USAJan 13, 2021
Hello and thank you for your review! I am sorry to read about your bad experience. Unfortunately, everything became way more complicated with COVID-19 lately and our customer service has a lot of work. However, it is not an excuse so I have credited your Supersmart Account with a $15 coupon that will be automatically deducted from your next order as a commercial gesture. I will do my best for this to not happen again. All the best from the Supersmart Team and thank you for your trust