SuperSmart USAReviews of us.supersmart.com

Response from SuperSmart USAJan 22, 2024

Dear Sharon, Thank you for taking a moment to leave a review. We are pleased to hear that you have been consistently receiving your Noopept orders right on the scheduled date. Timely delivery is something we strive for, and it's great to know that we are meeting these expectations. However, we noticed that your review was accompanied by a 1-star rating. This concerns us, as we want to ensure that every aspect of your experience with our product and service is satisfactory. If there are any issues or specific areas where you think we could improve, we would greatly appreciate your feedback. Your satisfaction is our top priority, and we are here to address any concerns you might have. Please feel free to reach out to us directly at [email protected] with any further comments, concerns, or suggestions you wish to share. Thank you again for choosing our product, and we look forward to hearing from you to make your experience even better. Warm regards, SuperSmart Team

Response from SuperSmart USAJan 22, 2024

Dear, Thank you for taking the time to share your experience with our product. We appreciate your feedback and are glad to hear that you noticed some reduction in symptoms. We understand your concern regarding the eradication of H. pylori. It's important to note that the treatment of H. pylori infections can be complex and often requires a specific duration of consistent usage of the product. Based on our research and customer experiences, it typically takes about 4 to 6 months to effectively combat this infection. This timeline can vary depending on individual cases and adherence to the treatment regimen. If you have not completed this duration of treatment, we encourage you to continue using the product as recommended and consult with your healthcare provider for personalized advice. Your health and satisfaction are important to us, and we are committed to supporting you through this process. Should you have any further questions or need more information about the product usage, please don’t hesitate to reach out to us at [email protected]. We are here to help and ensure you have the best possible experience with our product. Thank you for choosing our product for your health needs. We hope to assist you in achieving the desired results. Warm regards, SuperSmart Team

Response from SuperSmart USAJan 18, 2024

Dear Marisa, Thank you for taking the time to provide your feedback. We are deeply concerned to hear about your experience and apologize for any confusion or distress caused. Regarding the labeling on our supplements, we want to assure you that transparency and customer safety are our utmost priorities. The labels “for research only” and “not for human consumption” are part of our stringent compliance with regulatory standards. These may refer to a specific context or use of the product, but we understand how this could be misleading or concerning. We are committed to addressing this issue immediately and would appreciate the opportunity to discuss your experience in more detail. We want to ensure that our products and their labeling are clear and meet the highest standards of safety and transparency. Please contact us directly at [email protected] or Call us : +1 (786) 522-3907 From 9 am to 6 pm (EST) so we can understand your experience better and take appropriate action. Your feedback is essential in helping us improve. We take your concerns seriously and hope to resolve this to your satisfaction. Thank you again for bringing this to our attention. Sincerely, SuperSmart Team