SuperSmart USA Reviews | Read Customer Reviews of us.supersmart.com

SuperSmart USAReviews of us.supersmart.com

4.5790 reviews
Personal Care
66 W Flagler St, STE 918, Miami, Florida

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SuperSmart USA

About SuperSmart USA

SuperSmart, a pioneer in nutritional supplements since 1992For over 30 years, SuperSmart has helped customers around the world restore and maintain good health through science-based nutritional supplementation. Since 1992, our mission has stayed the same: offer supplements of uncompromising quality, formulated on the latest scientific research and produced to pharmaceutical standards.Our catalog includes more than 400 products covering vitamins, minerals, probiotics, antioxidants, anti-aging formulations and phytonutrients, available as softgels, capsules, tablets, powders and enteric-coated pills. Every product is manufactured in GMP (Good Manufacturing Practices) and HACCP (Hazard Analysis and Critical Control Points) certified facilities located in the European Union and the United States.We are committed to clean formulations. Our range features Gluten-Free, Non-GMO, Additive-Free, Soy-Free, Nanoparticle-Free and Vegan-Friendly products, with full transparency on product origin, ingredients and dosages, so you always know exactly what you are taking and why.Our guiding principles have remained the same for more than three decades: quality, safety, efficacy and scientific validation. Each formulation is evidence-based, and we document the research behind our ingredients so customers can make informed decisions.Ordering from us.supersmart.com is simple, with reliable delivery across the United States, a subscription program for your daily essentials and loyalty discounts for returning customers. Our customer service team is available at [email protected] and is happy to help with any question about products or orders.

SuperSmart USA (us.supersmart.com) has 790 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: us.supersmart.com
Website: us.supersmart.com
Category: Personal Care
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SuperSmart USA reviews

790 approved reviews, newest moderated first

Bill
Feb 18, 2024
Fast delivery
Very good service
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Clay M.
Feb 17, 2024
They offered a product at 20 mg per…
They offered a product at 20 mg per capsule, by picture on the site. When i received the product it was only 10 mg per capsule. When i emailed them about the discrepancy i was told i didn't read the fine print. Now i have to spend more money to return it for a refund. Their customer service is subpar.
Response from SuperSmart USAFeb 19, 2024
Dear Clay M, First and foremost, I want to extend our sincerest apologies for the confusion and frustration you've experienced with your recent order. It is never our intention to mislead our customers, and we are truly sorry for any inconvenience this discrepancy between the product imagery and the actual product specifications has caused you. We understand that trust is the foundation of our relationship with our customers, and it seems we have fallen short in this instance. The situation you've described is not reflective of the high standards we set for our customer service and product transparency. Please know, we take your feedback very seriously. We chose to display the daily dose instead of the amount per capsule to better match the FDA recommendations. Thank you for bringing this issue to our attention, Clay. We value your feedback and are dedicated to improving our services to better serve you and all our customers. Warm regards, SuperSmart Team
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GAIL B.
Feb 16, 2024
I did not receive advance warning…
I did not receive advance warning e-mail for my autoship! Notice arrived in my inbox in the middle of the night giving me no opportunity to revise or cancel!
Response from SuperSmart USAFeb 17, 2024
Dear Gail Blattler, Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused by the notification process for your autoship order. It is never our intention to surprise our customers or give them less than ample time to make necessary adjustments to their orders. We understand how important it is to have control over your subscriptions and the timing of deliveries. Receiving a notice with insufficient time to respond is not the level of service we aim to provide. We are taking your feedback seriously and will look into our notification system to ensure that our customers receive timely alerts that allow for adjustments or cancellations to their autoship orders well in advance. We are reviewing our processes to prevent a recurrence of this issue for you and all our customers. Please reach out to us directly at [email protected], so we can make the necessary adjustments to your satisfaction. Your trust in us is invaluable, and we are dedicated to restoring it. Thank you again for bringing this issue to our attention. We look forward to the opportunity to serve you better in the future. Warm regards, Customer Service Manager us.supersmart.com
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Jeremy
Feb 16, 2024
Fast Delivery
Second time order delivery seemed alot faster than 1st initial order. This was a plus since I was low on my bcp-157.
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KATHLEEN H.
Feb 15, 2024
responsive
responsive
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MOEBES C.
Feb 14, 2024
Fast
Came fast and complete. Good product no complaints
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christopher T.
Feb 14, 2024
Great customer service
Slight snafu with online ordering so they quickly made it right. Very friendly. Quick shipping
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BARRIOS J.
Feb 14, 2024
the shipping was fast and the products…
the shipping was fast and the products are high quality
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