SuperSmart USA Reviews | Read Customer Reviews of us.supersmart.com

SuperSmart USAReviews of us.supersmart.com

4.5790 reviews
Personal Care
66 W Flagler St, STE 918, Miami, Florida

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SuperSmart USA

About SuperSmart USA

SuperSmart, a pioneer in nutritional supplements since 1992For over 30 years, SuperSmart has helped customers around the world restore and maintain good health through science-based nutritional supplementation. Since 1992, our mission has stayed the same: offer supplements of uncompromising quality, formulated on the latest scientific research and produced to pharmaceutical standards.Our catalog includes more than 400 products covering vitamins, minerals, probiotics, antioxidants, anti-aging formulations and phytonutrients, available as softgels, capsules, tablets, powders and enteric-coated pills. Every product is manufactured in GMP (Good Manufacturing Practices) and HACCP (Hazard Analysis and Critical Control Points) certified facilities located in the European Union and the United States.We are committed to clean formulations. Our range features Gluten-Free, Non-GMO, Additive-Free, Soy-Free, Nanoparticle-Free and Vegan-Friendly products, with full transparency on product origin, ingredients and dosages, so you always know exactly what you are taking and why.Our guiding principles have remained the same for more than three decades: quality, safety, efficacy and scientific validation. Each formulation is evidence-based, and we document the research behind our ingredients so customers can make informed decisions.Ordering from us.supersmart.com is simple, with reliable delivery across the United States, a subscription program for your daily essentials and loyalty discounts for returning customers. Our customer service team is available at [email protected] and is happy to help with any question about products or orders.

SuperSmart USA (us.supersmart.com) has 790 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: us.supersmart.com
Website: us.supersmart.com
Category: Personal Care
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SuperSmart USA reviews

790 approved reviews, newest moderated first

Lee
Oct 8, 2024
Good price for product, customer service miss
A good price for the C8 MCT oil, so hopefully it was good quality as well. They have a customer service phone number, which I called regarding another product, and it connected me to a voicemail stating "no one is available" to take the call, which I consider lacking.
Response from SuperSmart USAOct 9, 2024
Dear Lee, Thank you for your feedback, and we appreciate your recent purchase of the C8 MCT oil. We hope you’re satisfied with the quality of the product. I sincerely apologize for the inconvenience you experienced when trying to reach our customer service. We understand how important it is to provide responsive support. We are working on improving our phone availability to ensure that our customers can get assistance when they need it. In the meantime, please feel free to reach out to us via email at [email protected], and we’ll be happy to assist you with any questions or concerns. Thank you again for your feedback, and we hope to serve you better in the future. Best regards, Customer Service Team SuperSmart
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NEW V.
Oct 8, 2024
Great prouducts
Pomises products that work.Fast shipping. Will recommend to family and friends.
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LEGG J.
Oct 7, 2024
Excellent product
Excellent product. Timely delivery. Only had one issue over the last few years. Great. Thanks
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Brett
Oct 3, 2024
Always fast & quick service/delivery
Always fast & quick service/delivery. Top products
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MOORE J.
Oct 1, 2024
The peanut sugar free one was very…
The peanut sugar free one was very rancid tasting… the nuts were old. Everything else was amazing
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Paul
Sep 24, 2024
Fast shipping
Fast shipping; availability of products.
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HAMILTON W.
Sep 23, 2024
CUSTOMER SERVICE
First order was fine BUT it's been difficult to get through to customer service -- three separate voicemail requests over 10 days have not been returned. Very frustrating! However, I finally got through to a customer service rep who promised to get back to me when the product I'd like to order is "back in stock".
Response from SuperSmart USASep 24, 2024
Dear William, Thank you for sharing your feedback, and I sincerely apologize for the difficulty you’ve had in reaching us. We understand how important it is to have reliable customer support. Our team is available Monday to Friday from 9 am to 1 pm and 2 pm to 6 pm (EST). It appears you may have called outside of these hours, and we apologize for the inconvenience. You can reach us by phone at +1 (786) 522-3907 during our business hours, or feel free to email us at [email protected]. We are here to assist with any questions or concerns you may have and ensure you receive the support you need. Thank you for your understanding, and we appreciate your continued trust in our products. Best regards, Customer Service Team SuperSmart
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RUIZ Carmen M.
Sep 21, 2024
Didn't receive my supplement.didnt…
Didn't receive my supplement.didnt write my address correctly.
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